We are currently seeking a Healthcare Case Management Supervisor to work at our Jackson Heights location.
Position Summary: Responsible for providing supervision to the healthcare case management staff to ensure the quality care provided to the Apicha CHC’s patients. Works closely with patients and the multidisciplinary care team at regular intervals for conducting monitoring and evaluation of progress for patients to achieve positive health outcomes.
Qualifications: Bachelor’s degree in related field (i.e., health, nursing, mental health, child and family studies, public health, or other human services fields) with 4 years of qualifying experience required. Advanced degree in related field with 2 years of qualifying experience preferred. May consider bachelor’s degree in non-related field with 6 years of relevant work experience; One (1) year of supervisory experience to paid staff strongly preferred; Experience working with target populations strongly preferred. The target populations: individuals with Serious Mental Illness, Children and family, immigrant, developmental disabilities, serious substance use disorders (SUDs), chronic hepatitis, LGBT, high risk of or living with HIV/AIDS and/or Asians and Pacific Islanders, and/or immigrants; UAS-NY certification required within 1 month of hire.; Appreciation of and commitment to Apicha’s mission and values required; Excellent written and verbal communication skills in English required; Ability to work effectively in both a collaborative as well as individual setting; Ability to use and adapt to various applications (Outlook, Word, Excel, PowerPoint, eCW, eICARE, AZARA, HCS, Healthix, MAPP, PSYCKES, etc) required; Excellence customer service skills to address in resolving patients and/or providers concerns; Ability to work flexible hours including some evenings and weekends; Ability to multitask and manage multiple projects in a stressful environment is strongly recommended
About Apicha Community Health Center
Our mission at Apicha Community Health Center is to improve the health of our community and to increase access to comprehensive primary care, preventative health services, mental health, and supportive services. We are committed to excellence and to providing culturally competent services that enhance the quality of life. We advocate for and provide a welcoming environment for underserved and vulnerable people, especially Asians and Pacific Islanders, the LGBT Community and individuals living with and effected by HIV/AIDS.