Overview

Position Summary
The Specialist, Newborn Screening Technical assistance and Evaluation Program (NewSTEPs) will support activities related to the NewSTEPs repository/website. This role requires exceptional communication and member service skills, as well as the ability to translate complex data to a variety of audiences.

 

NewSTEPs is a national newborn screening (NBS) program designed to provide data, technical assistance, and training to newborn screening programs across the county and assist states with quality improvement initiatives. The position will be responsible will support the maintenance of the website and data repository, provide technical assistance and training to NBS programs, and develop and communicate results through a variety of mechanisms. The Specialist, Health Communications and Reporting, reports to the Data Manager, NewSTEPs.

 

 

This is a hybrid position. The individual can work remotely but must be able to attend all in-person meetings and conferences as needed.

Duties & Responsibilities

Information Sharing and Report Writing:

Provides information to public health partners pertaining to the information generated from the NewSTEPs Data Repository.
Interprets and translates findings to a variety of audiences; reports data to assist to in the improvement of outcomes for newborns.
Develops written communication and content for the NewSTEPs website, reports, and presentations, including digital communications and newsletters.
Leads activities to market and promote findings, visualizations, and reports.
Creates summary reports using data collected in the NewSTEPs repository system that include descriptive statistics, quality indicators, and performance measures at the state, regional and national level.
Develops customized and routine NewSTEPs documents, reports, and correspondence for various partners and stakeholders.
Leads the development and implementation of the data team’s communication plan
Understands the various NBS metrics and can accurately relay relevant information to diverse audiences.

Website and Data Repository Support and Maintenance:

Independently coordinates updates and changes to the NewSTEPs website and repository; tests functionality of the repository/website to ensure updates are to the highest standard.
Generates website content in collaboration with program staff; makes necessary website modifications and updates using Drupal.
Support data collection and validation activities.
Identify and monitor the needs of newborn screening programs and stakeholders; prioritize repository and website changes based on need.

Outreach and Training:

Provide training to newborn screening programs on how to access and utilize various data visualizations and reports.
Provide trainings and technical assistance to NBS programs to encourage correct and complete data entry.
Directs communication between the NewSTEPs Team and state newborn screening programs to determine any areas of focus for current and future reporting.
Tracks topical trends and emerging priorities in the public health community as well as in the newborn screening system to identify areas to focus communication efforts on a quarterly basis.
Performs routine outreach to newborn screening programs to assess gaps in health communication and data/reporting specific needs and addresses these gaps

Team Collaboration and Administrative Support:

Assists with coordinating in-person, virtual, and hybrid meetings, trainings and workshops of varying size.
Participates in federal, state, and private stakeholder meetings and other programmatic activities as needed.
Provides assistance and support for various workgroups as needed
Complete a broad variety of administrative tasks including:
Recording minutes and notes from meetings and calls and making them available to program staff and participants in a timely fashion.
Formatting, and editing correspondences, reports, and presentations
Drafting and posting, newsletters, email communications and listserv messages
Coordinating conference calls
Maintaining electronic files

Employment Standards- Education and Experience

Degree in health-related field with a preferred MPH/MS focus in health communication, data/evaluation or, maternal child health
Minimum of two years’ experience in newborn screening, public health and/or health informatics
Experience developing reports and reporting data for various audiences
Takes initiative to lead, coordinate, and complete assigned tasks in a timely manner
Capable of independently working under deadlines and handling multiple tasks with competing priorities and numerous stakeholders.
Proficiency with MS Office Suite (including Excel) and with Microsoft products including SharePoint. Experience in Tableau and other data management software packages a plus
Excellent interpersonal skills and customer service oriented
Exceptional written, presentation, and oral communication skills
Ability to anticipate team and program needs
Team player with ability to be flexible
Exceptional organizational skills and impeccable attention to detail

 

This is a hybrid position. The individual can work remotely but must be able to attend all in-person meetings and conferences as needed.

APHL Weeks:
APHL requires all employees to travel to the Home Office in Silver Spring, MD twice a year to attend APHL Week. Travel and lodging for this event will be paid for by APHL.

Position Description Status:
The duties and responsibilities listed in this job description are illustrative ones anticipated for this position. Other duties and responsibilities may be assigned as required. Association of Public Health Laboratories (APHL) reserves the right to amend or change this job description to meet the needs of its programs. This job description and any attachments do not constitute or represent a contract.

Work Environment:
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:
The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employment Statement:
APHL is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, national origin, ancestry, citizenship status, sexual orientation, gender identity, marital status, veteran status, disability, age, genetic information or any other characteristic protected by applicable law.