The Massachusetts Department of Public Health (DPH) seeks an experienced professional to promote the delivery of high-quality HIV, viral hepatitis, sexually transmitted infection (STI), and latent tuberculosis infection services. An Infectious Disease Contract Coordinator accomplishes this by monitoring and supporting the implementation of activities funded by contracts between the Bureau of Infectious Disease and Laboratory Sciences (BIDLS) Office of HIV/AIDS (OHA) and hospitals, community health centers, and community-based organizations. These contracts fund HIV/HCV/STI/TB prevention, testing, linkage to care, and health navigation services; HIV medical case management, HIV/HCV correctional linkage to care, and other health-related services. These services are fundamental to the Commonwealth’s public health action related to HIV/AIDS, viral hepatitis, sexually transmitted infections, and latent tuberculosis infectious among residents of Massachusetts.

Infectious Disease Contract Coordinators work directly with BIDLS contracted service providers to promote best practices and develop innovative strategies to serve priority populations disproportionally experiencing the impact of HIV, viral hepatitis, STIs, and TB. They work directly with service providers to facilitate the implementation of requirements, standards, and guidelines associated with funding streams, procurement frameworks, and best practices in HIV, viral hepatitis, STI, and TB services delivered by hospitals, health centers, and non-medical, community-based organizations.

Duties and Responsibilities (these duties are a general summary and not all inclusive):

  • Provide and/or coordinate access to technical assistance for vendors to increase utilization of HIV Pre-Exposure Prophylaxis (PrEP), improve access to sterile injection and other harm reduction equipment for persons at risk of HIV and/or HCV acquisition or transmission due to drug use, and enhance use of clinical and surveillance data to facilitate linkage to medical care, support retention in care, and support completion of treatment.
    Engage in routine utilization of program and surveillance data to assess vendor service quality, support optimal practice related to Bureau HIV/HCV/STI/TB goals, and monitor contract compliance.
  • Communicate routinely with vendors for contract monitoring and quality management purposes. Communication includes, but is not limited to, monthly telephone calls, annual programmatic site visits, annual fiscal site visits, and e-mails related to programmatic and fiscal issues.
  • Review annual work plans and reports submitted by vendors, assess content relative to Bureau goals, program standards, and contract requirements and provide written feedback, following required format and protocol.
  • Maintain detailed, clear, timely, written documentation of all communications with vendors, according to established OHA policies and protocols. Documentation includes, but is not limited to, summaries of monthly telephone calls, site visit reports, and work plan and annual report responses.
  • Work with vendors to establish and adapt, as necessary, contract budgets that support their capacity to implement program plans and advance Bureau goals. Monitor monthly expenditures and engage in processes necessary to facilitate budget amendments and line item adjustments using the Virtual Gateway Enterprise Invoice Management/Enterprise Service Management (EIM/ESM).
  • Promote service quality improvement by helping ensure that vendors access and utilize available capacity-building resources.
  • Collaborate with Bureau colleagues including, but not limited to, individuals who oversee and/or conduct partner services, work with program and surveillance data, engage in service provision for immigrants and refugees, and implement activities of the State Public Health Laboratory.
  • Actively participate in meetings with supervisor and colleagues.

Required Qualifications:

  • Ability to prepare general reports and maintain accurate records.
  • Capacity to analyze and determine the applicability of data, to draw conclusions and make appropriate recommendations.
  • Capability to gather information by examining records and documents and by questioning individuals.
  • Potential to exercise discretion in handling confidential Information.
  • Understanding of the principles, practices and techniques of supervision.
  • Means to deal tactfully with others.
  • Ability to understand, explain and apply the laws, rules, regulations, policies, procedures, etc. governing assigned unit activities.

Preferred Qualifications:

  • The ability to clearly and consistently communicate with providers, colleagues, and health department staff.
  • Strong writing, speaking, and meeting/group facilitation skills.
  • The ability to work effectively and collaboratively with others, both internally with DPH colleagues and with contracted providers.
  • The ability to manage their time efficiently and balance multiple tasks.
  • Experience working in human services, social work, health care, and/or the public health fields.
  • Prior experience in direct service and/or program management.
  • Existing understanding of social determinants of health and harm reduction principles.

About the Bureau of Infectious Disease and Laboratory Sciences (BIDLS):

The DPH Bureau of Infectious Disease and Laboratory Sciences (BIDLS), predominantly located in Jamaica Plain, provides public health response to infectious disease. These services include programmatic and epidemiologic response, as well as laboratory testing through the State Public Health Laboratory (SPHL).

Infectious disease response services address concerns of the general public as well as those disproportionately affected by infectious disease through a variety of risk factors. BIDLS administers ongoing disease reporting for over 90 reportable diseases in the state. Disease reporting review and follow-up with clinical providers and local boards of health is a central function of the bureau. Surveillance activity is complemented by an extensive contracted service system. These services are funded through state and federal resources and include prevention education, community outreach screening for infectious disease, immunization services, health service navigation, medical case management, insurance enrollment, housing assistance, and referral and linkage to infectious disease treatment.

The SPHL provides scientific expertise and capacity to identify infectious agents, chemical agents, and other toxins that cause human disease. The SPHL is an active partner in joint activities with other bureaus/agencies such as environmental health, food and drug, agriculture, disease prevention and health promotion programs, and public safety. The SPHL is a reference laboratory of the national Laboratory Response Network (LRN) and is a U.S. Centers for Disease Control and Prevention (CDC) Select Agent laboratory. SPHL staff work closely with laboratory and disease prevention programs at the CDC, and partners with the U.S. Department of Homeland Security (DHS).

About the Department of Public Health:

The mission of the Massachusetts Department of Public Health (DPH) is to prevent illness, injury, and premature death, to assure access to high quality public health and health care services, and to promote wellness and health equity for all people in the Commonwealth. We envision a Commonwealth in which all people enjoy optimal health. Massachusetts ranks among the healthiest of states according to comparative analyses, but we face numerous challenges, including chronic and infectious disease, substance abuse, violence, preventable hospitalizations, and health disparities.

DPH coordinates programs and policies to address specific diseases and conditions and offer services to address the needs of vulnerable populations. We also develop, implement, promote, and enforce regulations and policies to assure that the conditions under which people live are most conducive to health and enable people to make healthy choices for themselves and their families. We license health professionals, healthcare facilities and a variety of businesses that impact public health. We operate the state laboratory and four public health hospitals. We monitor health status and manage vital records including births, marriages and deaths. We educate people about public health issues and work closely with local boards of health and community partners to identify and solve public health problems.

More information can be found at: MA Department of Public Health.

Pre-Hire Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori.

Education, licensure, and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the   Reasonable Accommodation Online Request Form.

For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800- 510-4122 Ext. #2


First consideration will be given to those applicants that apply within the first 14 days.

MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) three years of full time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below.


I. A Bachelor’s degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the-required experience.*

II. A Graduate degree with a major in business administration, business management or public administration may be substituted for the required experience.*

III. A Bachelor’s or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.*

*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

Executive Order #595: As a condition of employment, successful applicants will be required to have received COVID-19 vaccination or an approved exemption as of their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment. Applicants who receive an offer of employment who can provide documentation that the vaccine is medically contraindicated or who object to vaccination due to a sincerely held religious belief may make a request for exemption.

An Equal Opportunity / Affirmative Action Employer.  Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don’t meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Official Title: Program Coordinator II
Primary Location: United States-Massachusetts-Boston-250 Washington Street
Job: Administrative Services
Agency: Department of Public Health
Schedule: Full-time
Shift: Day
Job Posting: Mar 7, 2023, 9:41:26 AM
Number of Openings: 1
Salary: 62,268.18 – 89,143.08 Yearly
If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Sandra Semedo sandra.c.semedo@mass.gov – 6173524250
Bargaining Unit: 06-NAGE – Professional Admin.
Confidential: No
Hybrid Work Eligible: Yes

About Bureau of Infectious Disease and Laboratory Sciences (DPH)

The DPH Bureau of Infectious Disease and Laboratory Sciences (BIDLS), predominantly located in Jamaica Plain, provides public health response to infectious disease. These services include programmatic and epidemiologic response, as well as laboratory testing through the State Public Health Laboratory (SPHL).