Health Communication Specialist – Research and Evaluation

Division of Emergency Operations, Center for Preparedness and Response, Centers for Disease Control and Prevention – Atlanta, GA 30329

The Emergency Risk Communication Branch in the Division of Emergency Operations, Center for Preparedness and Response, Centers for Disease Control and Prevention, is seeking a health communication specialist at the GS-12 level to join the Branch’s Research and Evaluation Team. During public health emergencies, the Team provides CDC’s emergency response leaders with practical information to inform agency communication strategy and support the dissemination of effective emergency health protection information through scientific analysis of news and social media, public inquiries, website and survey data, and message testing. The team also manages long-term research projects to understand emergency risk communication needs in different populations and to improve agency response communication activities.

The successful candidate will have at least one year of specialized experience, at or equivalent to the GS-11 grade level in the Federal service, to include experience in analyzing and evaluating communication/marketing programs and strategies for public health programs. Experience collecting, analyzing, and reporting quantitative and qualitative data using statistical analysis, thematic analysis and other qualitative techniques is highly desirable,  Experience in journalism or working in a federal environment during public health emergencies are also a plus.

The incumbent will have the opportunity to contribute to a variety of emergency risk communication research and evaluation efforts, both during and outside of active public health emergencies. You will have a chance to work in CDC’s Emergency Operations Center and Joint Information Center during events and experience what CDC does to respond to emergencies and prepare for future events.

The major duties for this position are as follows:

  • Conducts analysis of data from the communication environment, including emergency-related news media stories, social media posts and other user-generated content, and health protection messages to inform agency communication strategy during public health emergencies.
  • Provides CDC communicators with daily reports analyzing public health messaging during emergency responses.
  • Conducts audience research to inform agency communication strategy and messages.
  • Conducts evaluation of emergency risk communication messages and activities.
  • Provides response communicators with insights gained from existing research literature through searches, summaries, scoping reviews, and other approaches.
  • Reports the results of research and evaluation activities to appropriate stakeholders through formal and informal presentations and publications.
  • Ensures materials are reviewed and approved using approved agency clearance processes for data presentations and publications.
  • Collaborates with communicators to support research projects including input on instruments, processes, data collections, analysis and reports.
  • Develops products to promote the work of the team and branch including working with Team and Branch leadership to develop written products describing analytic findings and implications of research and evaluation activities to multiple audiences with varying levels of technical knowledge.
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