CommonHealth ACTION seeks to invest in a dynamic and energetic Program Manager who will support our expanding program portfolio including but not limited to: development, support, and day-to-day management of organizational change and strategy and our Equity, Diversity, and Inclusion training programs; support and technical assistance for national convenings and events; and engagement in organizational activities.
ABOUT THE ORGANIZATION
CommonHealth ACTION is a national public health organization that develops people and organizations to produce health through equitable policies, programs, and practices. Our vision is an America in which all people have equitable opportunities and neighborhood conditions to achieve their best possible health. At CommonHealth ACTION, we believe that health is a production of society. Our program focus areas include Equity, Diversity, and Inclusion curricula, training, and education; leadership development; and planning and implementation support. Please visit www.commonhealthaction.org for more information about our work.
The Program Manager will work with the organizational change and strategy team to manage and implement EDI policies, programs, and practices for diverse clients and programs with whom we work to map, make, manage, measure, and master change. This position requires strong analytical, interpersonal, organizational, and communication skills as well as the ability to exercise discretion, independent judgment, team leadership, and political acumen.
IDEAL CANDIDATE: You hit the ground running and are a skilled team player who is comfortable in many roles from management, to support, to project lead. You thrive on establishing strong relationships with people and recognize that change for individuals and organizations is rarely a linear process. As such, you are able to read and react to real-time situations, assess when people are confused, resistant, or otherwise getting “stuck,” and you take action necessary to get them moving in the right direction. You enjoy training others and helping them to experience perspective transformation—knowing, thinking, and believing something different and then deciding, behaving, and acting differently as a result. You are an adaptable and curious learner who is comfortable working in a fast-paced environment with multiple teams and projects. You understand and are committed to the principles of equity and the production of good health for all people.
You have experience interfacing with adult learners, developing curricula, and delivering trainings for diverse audiences. As an insightful manager, you are adept at building and maintaining healthy and productive relationships. You are organized, focused, and attentive to detail; you manage risk and timelines effectively while communicating proactively and regularly with teams and clients. You bring critical thinking and analysis to program content, act as a thought partner to multiple people and teams, have strong writing and verbal communication skills, and appreciate constructive feedback as a mechanism for professional development and personal growth.
The following reflect the major areas of responsibility for this position. Tasks include (but are not limited to) the duties outlined. Candidates will also be required to complete other duties as assigned.
Organizational Strategy and Development
- Contribute to organizational strategy, business model development, and planning activities.
- Engage in relationship-building with other organizations and individuals, independently and with a team.
- Edit and write strategy documents for client review, willing to take risks with team support.
- Development of creativity of EDI action reports.
- Strong facilitation experience.
- Experience with organizational change/change management.
- Assist in developing and managing program timelines to ensure timely and high-quality deliverables.
- Assist in managing contractors or consultants.
- Day-to-day management of client and participant experience.
- Manage and prepare documentation, invoicing, and reporting as required by funders and clients.
- Aid in building and maintaining effective working relationships with external partners.
- Participate in long- and short-term program development and planning, including design and evaluation.
- Adhere to administrative and recordkeeping guidelines to support accurate bookkeeping and documentation of activities.
Technical Assistance and Capacity-Building
- Provide content expertise and technical assistance to clients, teams, and organizations.
- Develop technical assistance tools, assessments, and processes independently or with a team.
- Contribute to webinars, conference calls, and face-to-face meetings and trainings as needed to support program and organizational goals.
- Track program participation for both in-person and online coursework; work directly with participants to troubleshoot problems and help them stay engaged.
Curriculum Development, Training, and Education
- Assist in the development and delivery of online and in-person curricula and training modules independently or with a team.
- Identify topics, data, and resources to develop, refine, or customize training experiences.
- Facilitate group processes, training, planning, and adult learning activities, independently or with a team.
Research, Writing, Communications, and Marketing
- Conduct and coordinate environmental scans that identify needs, trends, and best practices in support of programmatic goals.
- Conduct and coordinate qualitative and quantitative research and analysis.
- Write online content for commonhealthaction.org and social media in support of organizational and programmatic communications strategies.
- Contribute to the development of presentations, brochures, and other materials for use during program-related activities and for presentation at professional conferences.
- Write content and oversee newsletter communications with program participants.
- Serve as a Resource Advisor which includes coaching and mentoring staff members; supporting the development and growth of advisees’ professional brands; and managing resources, opportunities, time, and information to ensure advisees can be successful.
- Adhere to CommonHealth ACTION’s administrative and recordkeeping guidelines to support accurate bookkeeping and documentation.
- Complete other tasks as assigned.
EMPLOYMENT STANDARDS & CONDITIONS
EDUCATION, EXPERIENCE, AND PERSONAL AFFECT: Bachelor’s degree required; graduate degree preferred. Strong candidates may hail from fields outside of public health or public policy but will have a minimum of five to seven years’ relevant work experience demonstrating progressive responsibility.
- Experience managing projects, programs, or components thereof from start to finish and from mid-point to finish.
- Strong understanding of public health and the production of the public’s health.
- Advanced understanding of equity, diversity, and inclusion concepts, including both theory- and practice-based knowledge.
- Ability to take initiative, solve problems, and manage simultaneous deliverables.
- Track record of developing curricula and delivering training to diverse audiences.
- Experience in leadership development training programs.
- Versatility and strength in both written and verbal communications.
- Willingness to engage in continuous learning and training.
- Professional and political acumen, diplomacy, and tact.
- Positive, collaborative, compassionate, and solutions-focused temperament.
TITLE: At the time of this posting, the position title is Program Manager. CommonHealth ACTION is a growing organization and while the exact title of this position may change during the hiring process, the nature of the position and the associated responsibilities are accurately reflected above and will not change significantly.
JOB CLASSIFICATION: Exempt.
REPORTING RELATIONSHIP: Senior Program Manager, Organizational Change & Strategy
HIRING SALARY RANGE AND BENEFITS: $65,000 –$78,000; Salary is contingent upon available funding and is commensurate with experience and qualifications. CommonHealth ACTION offers a competitive benefit package with annual leave, health/dental/vision/life insurance and retirement contributions (403B).
TRAVEL: Local and national travel (approximately 20%–40%) are required. Travel is typically for client-based meetings, trainings, and conferences. If not based in the Washington, DC area, the Program Manager will be required to travel to the CommonHealth ACTION offices in Washington, D.C., approximately once per quarter for in-person staff meetings. Travel duration typically ranges from one day to one week per trip and trip frequency varies by program, client, and organizational needs. CommonHealth ACTION continues to monitor CDC and public health guidelines regarding COVID-19 and has paused local and national travel.
NON-DISCLOSURE, NON-COMPETE, AND INTELLECTUAL PROPERTY AGREEMENTS: Employee will be required to sign the aforementioned agreements as a condition of employment.
JOB LOCATION: Washington, DC. Although regular office presence is required, telework and flexible hours are part of our organizational norms and culture.
CommonHealth ACTION values a respectful, collaborative work environment. We establish and maintain trustful relationships with all staff, contractors, funders, and partners. We believe that hard work, a focus on quality, and a passion for the public’s health are required to improve the well-being of individuals, families, and communities. CHA looks to all staff to contribute to the effective implementation of programmatic activities and the successful growth of the organization.
About CommonHealth ACTION
CommonHealth ACTION is a national public health organization that develops people and organizations to produce health through equitable policies, programs, and practices. Our vision is an America in which all people have equitable opportunities and neighborhood conditions to achieve their best possible health. At CommonHealth ACTION, we believe that health is a production of society. Our program services include equity assessments and evaluation; Equity Diversity, and Inclusion (EDI) trainings; organizational strategy and culture change; leadership and workforce development; and convening and learning experiences. Please visit www.commonhealthaction.org for more information about our work.