Connect passion with purpose. The Georgia Department of Public Health is the lead agency entrusted by the people of Georgia to proudly protect lives and promote healthy lifestyles in diverse communities statewide. We are committed to the health of the entire population as our work impacts past, present and future generations.

What we offer. Enjoy a generous benefits package that includes a flexible work schedule, unique training opportunities, engaging worksite wellness events, wellness breaks, lactation rooms, employee retirement plan, deferred compensation, 13 paid holidays, vacation & sick leave, dental, vision, long term care, and life insurance; in addition to telework opportunities depending upon the position.

Make your mark in public service. As an accredited public health department, we’re seeking a highly qualified candidates for the position of IT Business Analyst 4 to join the Division of Information Technology in Atlanta, G.A.

Won’t you join us?

Support Georgia Registry of Immunization Transactions and Services (GRITS) systems that ensure provision of immunization services for prevention and health promotion.  Apply knowledge and skillset to support GRITS projects that will enhance functionality for immunization data management and analytics, validation of immunization history and recommendations, vaccine usage, and management of vaccine inventories.

Under general supervision, applies business analyst knowledge, skills, and techniques in supporting leadership, project leads, and driving the development and application of project management methodology.   Serve as the liaison between the business and technology teams.  Analyzes workflows and processes, defines customer business needs and participates in the planning, design, and implementation of new or enhanced systems. Utilize best practice standards to improve quality, customer experiences, and end-user experiences.  Serves as subject matter expert, providing authoritative guidance and assessments.

This is a GRANT FUNDED position and is subject to available grant funds.

Job Responsibilities: 

  • Serves as liaison between the business and technology and understands the business units’ systems, capabilities, and respective technologies.
  • Works with business units to define application requirements, prioritize and document existing application enhancements, changes, or upgrades.
  • Define functional and technical system requirements.
  • Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements.
  • Analyze business needs and map to application capabilities.
  • Deliver solution alternatives and recommendations for business technology needs.
  • Conduct quality assessments, operational procedures, and ensures that change management procedures are met.
  • Develop change management plans for transition to new or upgraded systems.
  • Consult with vendors or technical staff to ensure that functionality of automated system is consistent with adherence to laws, regulations, and best practice standards by users.
  • Document business processes for users of new or upgraded system.
  • Gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation.
  • Provide user support and training on any new applications or new functionality.
  • Develop test plans and scripts and test new or upgraded technology.
  • Analyze workflows and processes and serve as Subject Matter Expert.
  • Clearly define changes and align them with business goals.
  • Determine impacts and users/systems/interfaces affected.
  • Coordinates activities and data collection with internal and external customers.

Minimum Qualifications:

Bachelor’s degree in computer science, information systems or related specialty from an accredited college or university AND Ten years of job specific experience that includes system analysis, design and development, and relationship management.


  • Strong interpersonal and leadership skills, high level of motivation, decisiveness, and flexibility.
  • Effective planning and problem-solving abilities.
  • Strong technical expertise.
  • Ability to focus on deadlines and deliverables.
  • Experience writing/interpreting business requirements documents and design documents.
  • Highly organized, effective prioritization skills.
  • Strong analytical abilities.

About Georgia Department of Public Health

Georgia Department of Public Health Commissioner and leaders encourages all employees to engage in regular wellness activities and to make lifestyle choices that promote health and well-being.

The use of wellness breaks during the workday is authorized to support this philosophy and assist employees in meeting their wellness goals. A maximum of 30 minutes in a given workday may be used to engage in wellness activities, generally in the form of two 15-minute breaks or one 30-minute break.

Employment Information

Current State employees are subject to State Personnel Board rules regarding salary.

DPH accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) will be considered. DPH will contact educational institutions to verify degree, diploma, licensure, etc.

The candidate selected for this position may be subject to pre-employment drug screening and a criminal background check.

As an employee of DPH, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.

If you require accommodations under the American Disability Act (ADA), email request by the closing date of this announcement to: DPH-HR@dph.ga.gov.

DPH is an Equal Opportunity Employer

Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification.

This position is subject to close at any time once a satisfactory applicant pool has been identified.

TO APPLY: In order to successfully apply for a position; the hiring agency requires interested applicants to complete the GA Department of Public Health’s Online Employment Application.

This job application can be found at www.dph.georgia.gov. Click on "About DPH" and then “Careers” and locate this position, click “Apply” and begin your application.