GHA is seeking a dynamic, innovative, and results-oriented Capacity Building Technical Assistance Officer to play a key role in leading the organization’s capacity-building programming. The Capacity Building Technical Assistance Officer will be responsible for strengthening the capacities of GHA partners in health systems strengthening (especially in leadership and governance), community systems strengthening, and global health practice and research. In addition, this position is responsible for the development and support of global and regional GHA networks.

The Capacity Building Technical Assistance Officer will assist the GHA team, grantees, and private and public sector partners, by providing and implementing relevant capacity-building tools at global, national, and regional levels. This is a full-time, exempt position reporting to the Vice President.

Key Responsibilities

Capacity Building

  • Design and Implement activities to ensure the quality of effective implementation of the strengthening of GHA’s teams, grantees, and partners on leadership and organizational development and other technical assistance including strengthening public health/global health practice, organizational governance, financial management, human resources management, partnership building, empowering women and children, community health resilience and monitoring and evaluation systems at national and regional levels.
  • Conduct a needs-based situational assessment of GHA’s teams, grantees and partners and prepare plans to address the capacity or skill needs of the partners
  • Provide technical advice to GHA’s teams, grantees, and partners to ensure effective and time-efficient implementation of capacity-building activities to fulfill the program objectives
  • Provide technical assistance in the designing and planning of grantee and partner project activities (monthly plans, quarterly plans, and annual plans)
  • Conduct or support experts to carry out training sessions for GHA’s teams, grantees, and partners
  • Develop training and technical assistance resources (tools, resource lists, webinars trainings, etc) as needed to address identified gaps in capacity
  • Liaise between partner GHA’s teams, grantees, and partners at local and/or regional levels and trainers to ensure that capacity-building requirements are met
  • Provide support on filing, organizing, and archiving training materials
  • Provide partner GHA’s teams, grantees, and partners with quality and appropriate tools aimed at organizational strengthening, global health practice, and research
  • Attend meetings and conferences as needed to maintain the knowledge and skills required for the position
  • Maintain records and prepare reports on time as requested
  • Perform other duties as required

Network Development and Management

  • Lead in the animation, development, and structuring of the regional platforms
  • Support in maintaining and strengthening effective relationships between GHA and its partners (institutional, financial, and technical) at national and regional levels
  • Participate in funder’s meetings and other training fora, as required
  • Maintain the networking relationship between GHA’s teams, grantees, and partners through regular meetings and data sharing
  • Work in close collaboration with the GHA team with regard to the monitoring and evaluation of program activities

Program Development

  • Respond to short-term demand-driven flexible activities which could include on-the-job mentoring for GHA’s teams, grantees, and partners, drafting key processes, formulating or improving operating procedures and implementation manuals, developing tools, delivering workshops, and conducting focus group discussions
  • Develop donor and government mapping of the actors and activities in the global health and development landscape, and especially at the country level for GHA programs
  • Implement targeted technical assistance interventions
  • Development of grant applications for programs

Measurable Outputs and Performance Indicators

  • Design of capacity-building tools, materials, and resource
  • Preparation of monthly, quarterly, and annual program reports
  • Organize and conduct trainings for grantees, partners, and the GHA team
  • Prepare reports on the findings and lessons learned from program innovations
  • Provide input and update information related to program outcomes to the GHA website
  • Prepare and maintain the program participant database
  • Create and implement program events and activities using both virtual and in-person strategies
  • Support strategic relationship building with foundations, corporations, and governmental partners;
  • Prepare grant reports and other relevant reports
  • Support organization-wide development and program events
  • Work closely with MEL Officer in program design and implementation


Corporate Competencies:

  • Demonstrates integrity by modeling the GHA’s values and ethical standards
  • Promotes the vision, mission, and strategic goals of GHA
  • Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability

Functional Competencies:

  • Organizes and accurately completes multiple tasks by establishing priorities while taking into consideration special assignments, frequent interruptions, deadlines, available resources, and multiple reporting relationships
  • Plans, coordinates, and organizes workload while remaining aware of changing Priorities and competing deadlines
  • Establishes, builds, and maintains effective working relationships with staff and clients to facilitate the provision of support

Knowledge Management and Learning

  • In-depth knowledge of global health and development issues, particularly women, children, and adolescent issues
  • In-depth knowledge of leadership, management, capacity building, and organizational development
  • Excellent knowledge of training and technical assistance strategies;
  • Excellent communication skills (written and oral): Sensitivity to and responsiveness to all partners, Respectful and helpful relations with donors and project staff.
  • Ability to lead the implementation of new systems (business side), and affect staff behavioral/ attitudinal change
  • Self-Management
  • Focuses on results for partners
  • Consistently approaches work with energy and a positive, constructive attitude
  • Demonstrates strong oral and written communication skills
  • Remains calm, in control, and good-humored even under pressure
  • Demonstrates openness to change and ability to manage complexities

Required Skills and Experience

  • Graduate degree in social sciences, business, public health, or related field
  • At least 3 years of experience developing and delivering training and/or technical assistance
  • Experience developing or facilitating networks
  • Experience working with key affected populations
  • Flexible and adaptable to other cultures and working environments
  • Excellent knowledge of NGO management practices
  • Excellent written and verbal English communication skills
  • Strong analytical, planning, and critical thinking skills
  • Self-starter with the ability to work effectively in a team as well as independently
  • Excellent IT skills (Microsoft applications, Google Suite, ability to use or learn Asana)

Desirable qualities, skills, and experiences

  • At least 5 years of experience in the design and implementation of training and technical assistance in health and development projects implemented by local/national/international NGOs/UN bodies/Governments;
  • At least 3 years of experience in project management in the capacity building/development sector
  • Knowledge of French (written/oral/comprehension). Haitian Creole is an advantage.

Working at GHA: Benefits, Compensation, and Location

Compensation This is an outstanding opportunity to contribute to a highly effective nonprofit’s dynamic team. The salary range is $63,000 to $71,000.

GHA’s benefits include

  • Medical ($240 biweekly healthcare benefit)
  • Dental (100% employer paid)
  • Short-term disability (100% employer paid)
  • Long-term disability (100% employer paid)
  • Basic Life & Accidental Death & Dismemberment (AD&D) (100% employer paid)
  • Simple IRA (employer contribution)
  • Free parking at our office
  • 2+ weeks vacation each year and increases with tenure, sick leave, self-care time off, paid holidays, plus our office is closed Christmas Day through New Year’s Day.

Location GHA’s international headquarters is located in the Northlake area of Atlanta, GA and offers employees a hybrid work schedule.

Application Process

To apply to this position, please submit a combined pdf of your resume, a thoughtful cover letter, and three professional references to the attention of the GHA Search Committee.

Timeline and Hiring Process

We will review and respond to all applications received. While subject to change, candidates elected to advance throughout the process can expect to progress through a process that includes an initial phone screening and, for finalists, an interview day with staff.

GHA is an Equal Opportunity Employer committed to sustaining a diverse community with a work environment that is welcoming, respectful, and encouraging to all. We foster a culture of inclusion that celebrates and cultivates diversity.






About Global Health Action

About Global Health Action (GHA)

GHA is a private, nonprofit organization with a proven history of designing and conducting leadership and management training, community-based health promotion programs, and developing local and regional community health networks worldwide. GHA’s mission is to engage with communities around the world to drive transformational change for the health and well-being of all by focusing on women, children, and adolescents.

GHA has trained more than 9,000 health professionals and community leaders from 97 countries around the globe. These efforts have stimulated the creation of thousands of sustainable health and development programs addressing the world’s most pressing health problems. GHA continues to incorporate into all core programs participatory health training and collaboration with global and community-based non-governmental organizations, government agencies on all levels, faith-based organizations, universities, and other communities.

GHA believes in
• Strengthening Community Health Resilience – We believe in the power of communities to identify and address their own health needs and improve their quality of life.
• Ensuring Health for All – We believe that everyone deserves a fair chance to lead a healthy life.
• Investing in Local Solutions – We believe that sustainable solutions must come from within the community and be based on locally appropriate approaches and resources.
• Fighting for Racial & Gender Equity – We believe that operating with an equity lens is a direct and potent way to reduce historical and social disadvantages.
• Igniting Transformational Leadership – We believe in moral, ethical leadership, standards, and values that create a ripple effect.