The Case Management Supervisor provides management and oversight to the Health Department’s case management services. These services include a Traumatic Brain Injury Program, Show Me Healthy Women, and Community Health Worker staff supporting COVID-19 recovery efforts.

Minimum Requirements
1. Bachelor’s degree in community health, social work, health sciences or any related community health worker program. Candidates with an Associate’s Degree and relevant five (5) years of work experiences may still be considered.
2. Two (2) years of progressively responsible experience and/or leadership as a community health worker.
3. Understand issues related to abuse, neglect, and criminal activity that may be reportable under law and regulation according to organizational policy.
4. Interpersonal communications, group process and facilitation skills.
5. Excellent oral and written communications skills.
6. Demonstrates ability to present information to large audiences.
7. Demonstrates computer use ability in word processing, spreadsheet, database, and presentation software.
8. Demonstrates ability to organize work, set priorities, meet critical deadlines and follow up on assignments with a minimal amount of direction.
9. Demonstrates ability to provide care coordination, which may include but not be limited to facilitating care transitions, supporting the completion of referrals, and providing or confirming appropriate follow-up.
10. Demonstrates ability to apply multiple techniques for helping people understand and feel empowered to address health risks for themselves, their family members, or their communities. (Examples may include informal counseling, motivational interviewing, active listening, harm reduction, community-based participatory research, group work, policy change, and other strategies)


Preferred Qualifications
1. Master’s Degree in social work, public health, health sciences or other closely related field.
2. One or more years supervising a case management team.
3. Bi-lingual (English and Spanish proficiency)
4. Experience with community organizing and/or mobilization
5. Knowledge of local population demographics, assets, and needs
6. Knowledge of local community health disparities and resources to address those disparities



About Jackson County Health Department

89% of health happens outside of the doctor’s office.

That’s why we are passionate about working to ensure that all people have the opportunity to live their healthiest throughout Jackson County.

Not only do we provide essential clinical services (such as vaccinations) at a low cost, we work upstream on policies, environmental conditions, and community factors that all play a role in health. We use a multi-prong approach to improve our community’s health, which includes health promotions, communicable disease prevention, public health emergency preparedness, clinical services, operations, and quality improvement.

We truly believe we can help improve the health of all people, and we’re passionate about achieving those results. Everything we do is for the individuals of Jackson County, and our goal is to see all people living their healthiest lives.