The Developmental Disabilities Community Services (DDCS) division provides services and supports to assist individuals with intellectual and/or developmental disabilities to live in the least restrictive environments and to participate as fully as possible within their communities. The Social Worker 3 (Personal Support Coordinator/Court Liaison) works in the DDCS division under the direction of the Community Service Supervisor. The incumbent provides social services to individuals (adults and youth) with Intellectual and/or Developmental Disabilities (IDD) and their families involved in Jefferson Parish Juvenile Court or Twenty-Fourth Judicial Court.

35%    Court Liaison

  • Serves as the primary liaison between DDCS and the Jefferson Parish Judicial Court System, with tasks including but not limited to:Receiving and reviewing judicial court summons and minute entries to determine the court’s expectations for developmental disability services;Preparing and submitting written reports to the court prior to the scheduled court date;
  • Providing verbal testimony at review hearings regarding services and recommendations for the child and family;
  • Informing administrative staff including the Community Service Supervisor, Assistant Director, and the Division Director of all individuals under Louisiana Department of Health (LDH) custody in Jefferson Parish; and
  • Maintaining a current list of all upcoming review-hearing dates.
  • Serves as the primary liaison for agencies such as Department of Children and Family Services (DCFS), Office of Juvenile Justice (OJJ), Jefferson Parish Department of Juvenile Services (DJS), and other community resource agencies to coordinate the resolution of service issues (as needed).
    Coordinates and facilitates Community Support Team meetings and activities.
  • Identifies and coordinates intra-agency, i.e. DDCS, Behavioral Health Community Services and/or JeffCare, and community resources and treatment for those individuals and their families (natural/ specially trained) who are at greatest risk of school expulsion and/or removal from the community.
  • Participates on the Intra-Agency Service Coordination (ISC) Committee for adjudicated youths and their families involved with the Jefferson Parish Juvenile court system.
  • Reviews and responds to referrals and/or court-ordered requests for evaluation of eligibility for IDD services. Provides identification and access to intra-agency and community resources for mental health, substance abuse, primary care, and educational services; in-home supports personal companion; mentors; respite and psychological services; or residential placement in Intermediate Care Facilities for Persons with Intellectual and Developmental Disabilities (ICF/IDD).

30%    Support Coordination

  • Provides Support Coordination to up to 65 individuals/families monthly.
  • Provides direct support and assistance, as needed, to ensure the individuals/ families are connected to community resources identified on the Comprehensive Plan of Support (CPOS).
  • Provides advocacy, education, and follow-up as needed for individuals and their families to address educational and vocational goals.
  • Attends interagency transition meetings (as needed) and Individualized Education Program (IEP) meetings with Jefferson Parish Public Schools, Families Helping Families, and Louisiana Rehabilitation Services.
  • Advocates on behalf of the individual/family with the Family Support Committee (FSC) when DDCS funding is needed to meet the priority of need addressed by the CPOS.
  • Works closely with the individual/family to ensure the CPOS is effective, satisfactory and assists in avoiding institutionalization or out-of-community placement and unnecessary psychiatric hospitalization when possible.
  • Develops and maintains knowledge of available (and evolving) community resources to ensure individuals/families are fully informed.

25%    Monitoring, Planning and Documentation

  • Develops a Comprehensive Plan of Support (CPOS), Request for Services (RFS) if applicable, and assists the individual/ family with choosing a service provider according to person-centered planning principles and best practices for CPOS development and implementation.
  • Ensures the CPOS is completed electronically within two business days following the meeting with the individual / family.
    Informs the individual/ family of the funding decision on the day of the decision for urgent RFS and within seven business days of the decision for non-urgent RFS.
  • Develops, implements, and monitors individual and family support budgets and contracts by doing the following:Preparing individual/ family support contracts and meeting with the individual/ family to review and obtain the required signatures;
  • Monitoring utilization (under or over) of funding and service delivery of contracted services to ensure they are responsive, flexible, person-centered, reflect best practices and are satisfactory and beneficial to individual/ family;
  • Collecting data that supports the individual/ family use of funding as described on the CPOS;
  • Ensuring contract invoices expenditures are within approved budget projections;
  • Reviewing and monitoring contract invoices and expenditures timely before recommending approval for payment by Division Director;
  • Amending contracts as needed to reflect changes in individual/ family support needs throughout the fiscal year; and
  • Providing corrective actions for invoice approval resolution.
  • Maintains communication availability during his/her schedule and responds promptly, i.e. i.e. within two business days.
  • Grants access to his/her Outlook calendar including, address, who is being seen, the purpose of the appointment, and the time out of the office, as needed.

10%    Quality Assurance

  • Participates in quality assurance activities, including gathering individual/ family support services information for the quarterly chart audit.
  • Conducts quarterly service monitoring with individuals/families receiving supports and services through either face-to-face or telephone contact by the end of the last day of each quarterly reporting period.
  • Conducts monthly home visits to individuals utilizing supported living services.
  • Corrects and updates demographic information in Participant Services database, as needed.
  • Ensures the individual’s service record contains the Comprehensive Plan of Support (CPOS), correspondence to and from the individual/ family, and additional documents related to the Individual Family Support (IFS) Request for Services (RFS), such as Prioritization for the IFS funding tool and the Notice of Right to Appeal.
  • Ensures all documentation related to services and the individual’s health and safety are filed appropriately in the service record on or before the 15th day of the month following the month’s close.
  • Ensures that the progress notes are completed electronically, filed in the individual’s record on or before the 15th day of the month following the month’s close.
  • Performs other duties as assigned to meet DDCS and/or JPSHA needs.

About Jefferson Parish Human Services Authority

Jefferson Parish Human Services Authority (JPHSA) envisions a Jefferson Parish in which individuals and families affected by Mental Illness, Addictive Disorders, and/or Developmental Disabilities shall live full, healthy, independent and productive lives to the greatest extent possible for available resources.