The main purpose of this position will be to assist the Regional Quality Enhancement Director in support of the DDA’s mission to assure the full participation of individuals with developmental disabilities and their families in all aspects of community life and to promote quality supports and services necessary to foster their personal growth, independence and productivity. This position will also be responsible for supporting the Regional Quality Enhancement Director in the analysis of data gathered through various quality assurance assessments, review of incidents, and quality enhanced individual reviews. In addition, the Regional QE program staff will provide technical assistance to address systemic problems that focus on enhancing individual’s lives and improving quality of services provided by the community agencies within the region. The position will deliver technical assistance to DDA Stakeholders in all nine counties in the Eastern Region (Caroline, Cecil, Dorchester, Kent, Queen Anne, Somerset, Talbot, Wicomico and Worcester). This position will also provide technical assistance and consultation to the DDA Regional Office staff and requires extensive coordination with the individuals receiving services, families, advocates, provider community, Office of Health Care Quality, and the general public. This position will be tasked with overseeing licensing issues with service providers. This entails the collation, review, analysis, remediation assistance, and tracking and trending of citations issued by the Office of the Health Care Quality. The approved Plan of Corrections (POCs) will be monitored to ensure they are achieving the desired effects in improving the quality of services being delivered.

Education:   A Bachelor’s degree from an accredited college or university in nursing, social work, psychology, education, counseling or a related field.

Experience: Three years of professional experience in health services, two years must have been in the Developmental Disabilities option.


1. Candidates may substitute the possession of a Master’s degree from an accredited college or university in a health or human service field for one year of the required general experience.

2. Experience in the Developmental Disabilities option must be as follows: professional work related to the support services and programs for developmentally disabled clients.

3. Candidates may substitute the possession of a Bachelor’s degree from an accredited college or university in another field plus one additional year of professional experience in health services for the required education.

4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Health Care Administration classifications or Civil Affairs Specialist specialty codes in the health related field of work on a year-for-year basis for the required experience and education.

The desired candidate should have basic computer skills to complete data entry and create/share files, experience/knowledge of DDA Programs, good communication and organization skills, and a valid driver’s license.

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About Maryland Department of Health

The Maryland Department of Health (MDH) provides health care services through State programs, local health departments, State-run hospitals and residential centers, and contracts with private-sector health care providers.  MDH can be divided into four major divisions - Public Health Services, Behavioral Health, Developmental Disabilities, and Health Care Financing. In addition, MDH has 20 boards that license and regulate health care professionals; and various commissions that issue grants, research and make recommendations on issues that affect Maryland’s health care delivery system. MDH employs over 6,500 individuals with a budget of more than $12 billion to provide needed services to Maryland communities.