Pappas Rehabilitation Hospital for Children (PRHC), operated by the Massachusetts Department of Public Health (DPH), is seeking a strategic and dynamic clinical administrator for the role of Chief Clinical Officer (CCO). This experienced leader will be responsible for assisting with the day-to-day operations of a 60 bed, Joint Commission (TJC) accredited hospital that provides high-quality delivery of care and support services for all children in the care of PRHC. The CCO will serve as a key member of the Senior Management Team and partners in the overall planning, directing, coordinating and implementation of hospital services, programs, policies, and procedures. The CCO works closely with the CEO, CNO, CMO, Facilities Director, and quality management to ensure that life safety, environmental safety and emergency preparedness standards are maintained and comply with accreditation and other regulatory standards.


Please note (requirements): This position requires the selected candidate to be a Registered Nurse (RN) licensed in the Commonwealth of Massachusetts.
Duties and Responsibilities (these duties are a general summary and not all inclusive):

Provides strategic leadership and supervision of assigned departments in the preparation, monitoring and maintenance of facility wide operations and activities to comply with TJC standards, including the care of patients, environment of care, and human resources component.
Oversees quality and risk management, health information systems and compliance, TJC compliance, utilization review, and regulatory compliance, infection prevention, outpatient (OPD/EH), case management and rehab therapies.
Oversees patient care, clinical management, and quality improvement, including PHRC policies and procedures, and strategic planning.
Partners with Information Technology and Human Resources to resolve service delivery issues.
Partners with EHS Labor Relations on employee and labor relations activities.
Collaborates with EHS Human Resources and Talent Acquisition on staff hiring and problem solves as needed.
Partners with PHRC leadership regarding the implementation of various clinical and operational improvements to streamline services.
Assesses and establishes a strategic vision for quality/efficiency standards in all areas of responsibility and ensure that these standards are measured and reviewed on an ongoing basis.
Supervises Director of Quality and Risk Management, Director of Recreation Therapy, Director of Health Information Systems and Compliance, Infection Prevention Nurse, Case Management & Rehab Therapies.
Ensures proper delivery of contracted services provided to PHRC by pharmacy and food service providers.
Communicates and collaborates with the interdisciplinary team; Interacts with patients and families to address any concerns or issues.
Maintains and establishes an effective system for communication throughout the hospital; facilitates regular management team meetings to ensure services are being executed in accordance with hospital policies.
Develops staff through timely feedback and use of appropriate Human Resource policies to foster and facilitate the ability of staff to achieve highest level of professional growth and performance.
Serves as a member of the leadership team and as an on-call administrator.
Preferred Qualifications:

Master’s degree in nursing strongly preferred.
At least five (5) years of experience in appropriate areas of healthcare/medical care operations or logistics operations experience.
At least three (3) years of substantial supervisory and management experiences.
Experience working with pediatric and rehabilitation patients a plus.
Knowledge of the principles and practices of management, including planning, budgeting, organizing, directing, motivation, controlling and decision making in the field of health care delivery.
Ability to manage a diverse workforce including bargaining unit environment; ability to embrace diversity as a strategic advantage.
Knowledge of Joint Commission Standards and CMS Conditions of Participation.
Substantive knowledge of the guidelines of Quality Improvement in healthcare.
Strong knowledge of the principles of public administration and organizational development.
Ability to work effectively with oversight agencies as well as federal and state certification agencies.
Organizational skills and the ability to motivate and supervise staff, analyze complex problems and issues, and design workable solutions.
Capacity to communicate clearly, both orally and in writing to various levels of management and clinical staff.
Thoroughness, independence, and excellent written and oral communication skills.
Proficient usage of Microsoft Office products including Word, Excel, PowerPoint, Teams and Outlook.
About Pappas Rehabilitation Hospital for Children (PRHC):

Pappas Rehabilitation Hospital for Children (PRHC) located in Canton, MA is a Joint Commission Accredited 60 bed pediatric hospital predominately serving children and young adults (ages 8–22) operated by the Massachusetts Department of Public Health.   The mission of PRHC is to provide medical, rehabilitative, educational, recreational, habilitative, transitional, and complementary alternative medical services to children and young adults with multiple disabilities, assisting them to achieve their optimal level of independence in all aspects of life.  PRHC offers coordinated medical care and therapies in a hospital-based environment, as well as, K-12 schooling, located on the grounds. Educational Services are provided by the Department of Elementary and Secondary Education.   In addition, PRHC offers a wide variety of recreational opportunities such as swimming, horseback riding, adaptive sports, and many opportunities for socialization for disabled children and young adults.


Learn more about our important work: https://www.mass.gov/locations/pappas-rehabilitation-hospital-for-children


Total Compensation:

As an employee of the Commonwealth of Massachusetts you are offered a great career opportunity influencing a wide-spectrum of services to the diverse populations we serve – but it’s more than a paycheck. The State’s total compensation package features an outstanding set of employee benefits which you should consider towards your overall compensation, including:

75% state paid medical insurance premium
Reasonable Dental and Vision Plans
Flexible Spending Account and Dependent Care Assistance programs
Low cost basic and optional life insurance
Retirement Savings: State Employees’ Pension and a Deferred Compensation 457(b) plan
12 paid holidays per year and competitive Sick, Vacation and Personal Time
Tuition Benefit for employee and spouse at state colleges and universities
Short-Term Disability and Extended Illness program participation options
Incentive-based Wellness Programs
Professional Development and Continuing Education opportunities
Qualified Employer for Public Service Student Loan Forgiveness Program
Pre-Hire Process:

A tax & background check will be completed on the recommended candidate as required by the regulations set forth by the Human Resources Division before the candidate is hired.

Education, licensure, and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the  Reasonable Accommodation Online Request Form.

For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800- 510-4122 Ext. #2


Applicants must have at least (A) six (6) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in a particular specialty (i.e. scientific, professional, or technical) and must possess current license and/or registration requirements established for the performance of the position, of which (B) at least two (2) years must have been in a supervisory or managerial capacity or (C) any equivalent combination of the required experience and substitutions below.




I. A certificate in a relevant or related field may be substituted for one (1) year of the required (A) experience.


II. A Bachelor’s degree in a related field may be substituted for two (2) years of the required (A) experience.


III. A Graduate degree or higher in a related field may be substituted for three (3) years of the required (A) experience.


IV. A Doctorate degree in a related field may be substituted for four (4) years of the required (A) experience.


Executive Order #595: As a condition of employment, successful applicants will be required to have received COVID-19 vaccination or an approved exemption as of their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment. Applicants who receive an offer of employment who can provide documentation that the vaccine is medically contraindicated or who object to vaccination due to a sincerely held religious belief may make a request for exemption.


An Equal Opportunity / Affirmative Action Employer.  Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

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About Massachusetts Department of Public Health

The mission of the Massachusetts Department of Public Health (DPH) is to prevent illness, injury, and premature death, to assure access to high quality public health and health care services, and to promote wellness and health equity for all people in the Commonwealth.

We envision a Commonwealth in which all people enjoy optimal health. Massachusetts ranks among the healthiest of states according to comparative analyses, but we face numerous challenges, including chronic and infectious disease, substance abuse, violence, preventable hospitalizations, and health disparities.

DPH coordinates programs and policies to address specific diseases and conditions and offer services to address the needs of vulnerable populations. We also develop, implement, promote, and enforce regulations and policies to assure that the conditions under which people live are most conducive to health and enable people to make healthy choices for themselves and their families. We license health professionals, healthcare facilities and a variety of businesses that impact public health. We operate the state laboratory and four public health hospitals. We monitor health status and manage vital records including births, marriages and deaths. We educate people about public health issues and work closely with local boards of health and community partners to identify and solve public health problems.