The Medical Reserve Corps (MRC) is a national network of more than 200,000 volunteers, organized locally to improve the health and safety of their communities. There are 35 MRC units in Massachusetts. The Region 4A MRC is looking for three (3) unit coordinators for the cities and towns of Acton, Ashland, Bedford, Boxborough, Carlisle, Concord, Dover, Framingham, Holliston, Hopkinton, Hudson, Lexington, Lincoln, Littleton, Marlborough, Maynard, Medfield, Millis, Natick, Norfolk, Sharon, Sherborn, Southborough, Stow, Sudbury, Waltham, Wayland, Weston, Winchester, Woburn, and Wrentham. Each coordinator would be responsible to provide services for approximately 8-13 communities in the region.

Job Summary
The MRC unit coordinator will work with the local Health Departments/Boards of Health (LBOH) or their designees in Massachusetts Region 4A MRC member communities to build a self-sustaining, trained, credentialed regional Medical Reserve Corps (MRC) unit and assist the communities with integrating this regional unit into local emergency plans. The coordinator’s responsibilities include recruiting and training new volunteers, keeping a database of volunteer information and skills, matching volunteers to opportunities that suit their skills, keeping volunteers informed, and conveying the organization’s purpose to the public.

The unit coordinator will also:

  • identify and coordinate resources needed to support the MRC program effort;
  • promote the MRC unit and policies to both request and access volunteers as needed;
  • assist with the development of a standalone, federally recognized unit made up of these communities as the Region 4A MRC transitions into three separate units

Duties would include:

  • Work to meet annual MRC unit deliverables.
  • Occasional onsite work at Cambridge Health Alliance (CHA) offices may be necessary to perform duties including volunteer badge production.
  • Develop, with the assistance of the MRC Programmatic Lead and MRC Advisory Board, the MRC unit’s annual priorities and budget.
  • Complete all state and federal reporting requirements, work plan updates and necessary modifications in a timely manner.
  • Attend all regional and statewide MRC meetings and provide unit representation at relevant stakeholder meetings, trainings, and exercises.
  • Maintain and update unit specific standards, policies, plans, protocols, and procedures.
  • Coordinate and arrange for unit purchasing requests with Cambridge Health Alliance (CHA) on behalf of the 4A MRC unit including submitting purchase requests/orders and/or invoices as well as tracking and coordinating receipt and delivery of purchased goods to 4A MRC unit and or the appropriate cities and towns.
  • Serve as an MRC unit administrator in the volunteer database, MA Responds, and onboard, credential, and communicate with all 4A MRC volunteers through the utilization of the system.
  • Manage the MRC website updates, including but not limited to updating the unit MRC training calendar.
  • Develop and share a quarterly online newsletter with member communities of unit activities, volunteer deployments, and other data as necessary.
  • Serve as 24/7 point of contact for the unit in the case that volunteers are needed during an emergency.
  • Serve as the liaison to the Metro Regional Preparedness Coalition (MRPC) for any situational awareness needs/reporting in the event of an incident/regional activation.
  • Provide periodic program updates to the HMCC Program Manager, public health coalition, and other stakeholders as requested.
  • Maintain availability to prepare and participate in recruitment or training events both online and in-person in each of the member communities.
  • Conduct volunteer on-boarding process including (but not limited to) providing orientations, scheduling trainings, badging, etc.; Participate in and conduct quarterly call-down drills to volunteers.

The following shall be considered minimum standards necessary to perform the scope of work. Acceptable evidence must be provided to demonstrate the minimum standards are met:

  • Bachelor’s degree, preferably in the fields of either public health, health-related social services, emergency planning, emergency management, or equivalent combination of experience, education, and training
  • Experience managing and working with volunteers
  • Strong ability to communicate well with others during high-stress and emergency situations
  • Excellent organizational skills
  • Strong ability to manage multiple tasks
  • Strong interpersonal skills
  • Excellent ability to work with people of all ages and backgrounds
  • Strong time management skills
  • Must possess a valid driver’s license or have the ability to travel to MRC member communities
  • Strong computer skills, including Microsoft Word, Excel, and Powerpoint
  • Excellent written and verbal communication skills
  • Full certification in ICS 100, 200 and NIMS 700, 800 (or proof of certification within the first 3 months of hire)

The Contractor will perform such services for 4A MRC via CHA. All work must be completed during the term of agreement.

During the term of this agreement the Contractor will be compensated at a rate of $35.00 per hour for up to 22 hours/week for up to 52 calendar weeks, up to a maximum of $40,000 for services rendered through June 30, 2023.

The Contractor will submit bi-weekly invoices on a timely basis for the consulting fee which must include the legal name of the contractor, date of the invoice, an invoice number, the period of performance covered by the invoice, a description of the completed or in progress services which are being billed, and a signed certification on each invoice as to the truth and accuracy of the invoice. CHA reserves the right to dispute any items on the invoice and withhold payment on disputed items until resolution. CHA and the Contractor shall work to resolve any disputed items promptly and in good faith.

During the Term, the Contractor may have access to confidential business information and documents of the Commission. The Contractor agrees to maintain the confidentiality of the Commission’s information and will not disclose such information without the Commission’s written consent.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position.

Each Unit Coordinator is an Independent Contractor with no benefits provided. Contract begins no earlier than July 1, 2022 and concludes on June 30, 2023, with potential option to renew in new grant year. This contract is open until filled, with applications reviewed as they are received.

Interested and qualified applicants should email a cover letter and resume to: hmcc@challiance.org. Please be sure to include the job title in the email subject line.

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About Massachusetts Medical Reserve Corps

The Medical Reserve Corps (MRC) is a national network of more than 200,000 volunteers, organized locally to improve the health and safety of their communities.