Social Work Supervisor-

Maternal Child Health


Please apply by:12/28/22

Salary Range: $65,387.40-$98,081.10


This is an exempt (salaried) position


Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant’s salary history and qualifications in comparison to the market rate and requirements for the job.


“Follow your calling, Find your career”


Position Summary
Provides direct supervision, training, support, review and evaluation of professional technical and para-professional staff involved in areas which could include Social Services or Public Health. This position compiles reports and data to ensure compliance with established policies and procedures as well as assignment and monitoring of cases. This position provides feedback to staff to enhance their capabilities to perform efficiently.

Essential Functions
·    Supervise, train and evaluate the performance of technical and para-professional staff
·    Consult with teams and staff on individual case assignments
·    Develop procedures to meet department or program goals, ensuring adherence to regulatory guidelines. Reviews information with teams or staff members to provide guidance and direction in the delivery of services
·    Establish performance objectives, conducts periodic reviews and monitors progress
·    Monitor budget activities and adjusts expenditures and makes recommendations as appropriate
·    Review and audits staff cases and workloads to prioritize duties and referrals for new cases
·    Complete monthly and quarterly program reports
·    Provide consultation to staff in complex case situations, acute emergencies, or cases which require a high level decision
·    Communicate with and visit other public and private welfare agencies, hospitals and other institutions in order to exchange information and develop resources
·    Seek additional sources to increase funding and expand services
·    Review and analyze activity reports and statistics for continuous awareness of program operation
·    May be required to staff shelters in the event of a disaster

Minimum Qualifications

Minimum of five years of social services or human services experience


Bachelor’s degree in Social Work

Combination of relevant education and relevant experience accepted?:  Yes

Licenses and Certifications
·    Requires a valid North Carolina or South Carolina Driver’s License
·    Requires County Driving Privileges

Preferred Qualifications
·    Master’s degree in Social Work preferred

Knowledge, Skills and Abilities
Knowledge of
·    General social work principles and available resources
·    Social services procedures, practices and methods
·    Social services related federal, state and local laws, rules and regulations relating to provision of public assistance, and social welfare
·    Case management methods and techniques
·    Services offered by the county and other local public and private community based service agencies

·    Interpreting and implementing local, state and federal regulations that govern Health and Human Services
·    Explaining and advocating for the needs of children, families, the elderly, disable adults and the impoverished
·    Demonstrated leadership skills
·    Excellent communication skills – both written and spoken

·    Adaptability: Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures
·    Building Partnerships: Identifying opportunities and taking action to build strategic relationships between one’s area and other areas, teams, departments, units, or organizations to help achieve business goals
·    Building Trust: Interacting with others in a way that instills confidence in one’s intentions and those of the organization
·    Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the information provided
·    Decision Making: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences
·    Delegating Responsibility: Allocating decision-making authority and/or task responsibility to appropriate others to maximize the organization’s and individuals’ effectiveness
·    Managing Conflict: Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people

Computer Skills
·    Proficient in various computer applications including Microsoft Office Suite


Work Environment
Works in an office setting with moderate noise

This classification has been identified as having a role in the development of ADA compliant technologies and for which the incumbent agrees to follow County policies to the best of their abilities in order to meet these obligations.

Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Disclaimer Statement
This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor’s request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.

Mecklenburg County requires proof of COVID-19 vaccination as a condition of employment for any new Mecklenburg County employees.


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