Overview

About Us
At Mecklenburg County, you’ll have the chance to build a career as unique as you are with support, inclusive culture and technology to become the best version of you. We’re counting on YOUR unique voice and perspective to help Mecklenburg County Public Health become even better, too.  Join us and build an exceptional experience for yourself, and a healthier world for all.

 

As a member of the Mecklenburg County Public Health team, you will become a subject matter expert in the public health field.  The CDC foundation explains that “Public health is the science of protecting and improving the health of people and their communities.  This work is achieved by promoting health lifestyles, researching disease and injury prevention, detecting, preventing, and responding to infectious disease”.

 

Come be a part of Mecklenburg County’s Public Health department’s vision to “assure the health and safety of our diverse and changing community today and for future generations.”

 

Position Summary
This position supports the Laboratory and Clinical Service Areas to monitor compliance with Quality Assurance (QA) operations/policies and Compliance and Risk operations/standards within Public Health under the direction of the Total Quality (TQ) Senior Health Program Manager.  Will design, implement and maintain Quality Assurance (QA) result tracking system to ensure evidence of defined workflow processes in clinical and laboratory service delivery are met with success.  Will collaborate with the Nursing Director, Medical Director(s) and Program Director(s) to ensure resulting processes meet medical, nursing, and operational standards to enhance service delivery and minimize medical risk.  Will provide on-going support to laboratory and clinical staff to ensure operational success. Provides recommendations and strategies to improve notification process of laboratory results.  Active member of the TQ Audit team to ensure established audit practices are accurate and effective in application of HLT QA program policy.  This position maintains a safe environment and performs all job-related responsibilities in a safe manner.

 

All Registered Nurses employed by the Mecklenburg County Health Department are Public Health Nurses. Public Health Nurses, regardless of official title or classification, may provide nursing services during urgent and/or emergent public health events. These services include, but are not limited to, administration of immunizations for various ages and groups, mass medication distribution, and provision of health services in shelter environments.

Essential Functions
·    Design, implement and maintain Quality Assurance (QA) result tracking system to ensure evidence of defined workflow processes in clinical and laboratory service delivery.
·    Collaborate with the Nursing director, medical Director(s) and Program Director(s) to ensure resulting processes meet medical, nursing, and operational standards to enhance service delivery and minimize medical risk.
·    Provides on-going support to laboratory and clinical staff to ensure operational success.
·    Develops and maintains ongoing policy and protocols to ensure compliance with laboratory and clinical resulting.
·    Mecklenburg County Health Department Employees: Respond in cases of urgent and/or emergent events that require public health interventions. Employees may be trained for and assigned duties unrelated to their regular work; work outside normal business hours and workdays and/or in a different work location may be required. Emergency events include, but are not limited to, communicable disease outbreaks, severe weather situations (e.g. snow or ice storms, tornados, hurricanes), natural disasters (e.g. earthquakes), fire, or power outages, and acts of terrorism.

Minimum Qualifications
Experience:

Minimum of two years of public health/community health nursing or relevant experience.

Education:

Master’s Degree in Nursing from an accredited school of nursing.

Combination of relevant education and relevant experience accepted?:  No

Licenses and Certifications
·    Current license to practice as a Registered Nurse (RN) in NC issued by the NC Board of Nursing or another Nurse Licensure Compact State.
·    Basic Life Support (BLS) for Healthcare Providers (CPR & AED) by the American Heart Association that is valid for at least 90 days after hire. Maintenance of this certification is required and as funds are available may be supported as part of employment.
·    May require a valid NC or SC driver’s license.
·    May require the ability to obtain and maintain a Mecklenburg County Operator’s Permit (COP).

Preferred Qualifications

Knowledge, Skills and Abilities
Knowledge of
·    Nursing techniques with strong nursing assessment skills
·    Medical and legal terminology
·    Principles of public health and associated laws
·    Human anatomy and physiology
·    Clinical sanitation and personal hygiene
·    Knowledge of local, state and federal public health laws
·    Knowledge of epidemiology and statistics
·    Knowledge and skill in the use of a personal computer and Microsoft office software
·    Knowledge of scope of public health nursing practice

Skills
·    Prioritizing and assigning work
·    Managing and executing multiple tasks
·    Maintaining various confidential records
·    Evaluating records to ensure standards, regulations and statutes are met
·    Using computers and related software applications
·    Applying and explaining applicable laws, codes, regulations, policies, and/or procedures
·    Exercising judgment and discretion
·    Maintaining records and files complying with HIPAA regulations
·    Skill in managing and motivating people
·    Skill in written and oral communication

Abilities
·    Applied Learning: Assimilating and applying new job-related information in a timely manner
·    Building Trust: Interacting with others in a way that instills confidence in one’s intentions and those of the organization
·    course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences
·    Care Management: Having the knowledge and skills to secure relevant patient care data and identify key issues and relationships in the management of patient care; understanding the relationships among assessments, interventions, and patient responses; skilled in documentation of assessments and adjusting physical and cognitive prescriptions as needed
·    Commitment: Using appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one’s own behavior to accommodate tasks, situations, and individuals involved
·    Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the information provided
·    Customer Satisfaction: Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers’ and own organization’s needs
·    Decision Making: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a
·    Interpersonal Effectiveness – Creating a good first impression; commanding attention and respect; showing an air of confidence
·    Patient Education/Health Promotion: Supporting, explaining, and instructing patient and patient’s family (significant other, care giver, etc.) in understanding the clinical procedures and equipment used to facilitate optimum health status; promoting the lifestyle changes required of the patient and the patient’s family to achieve optimum health status
·    Patient Relations: Meeting patient and patient family needs; taking responsibility for a patient’s safety, satisfaction, and clinical outcomes; using appropriate interpersonal techniques to resolve difficult patient situations and regain patient confidence
·    Resource Management: Effectively managing one’s time and resources to ensure that work is completed efficiently
·    Team Work: Developing and using collaborative relationships to facilitate the accomplishment of work goals

Computer Skills
·    Proficient in various computer applications including Microsoft Office Suite

Compensation and Benefits
In addition to a competitive salary, Mecklenburg County offers a generous benefits package which greatly increases your total compensation. Benefits include medical, dental, vision, life, short term disability, long term disability, accident, cancer, critical illness, medical bridge, and pet insurance; dependent care, healthcare, and commuter flexible spending accounts; health savings account; paid holiday, vacation, and sick days; near-site clinics for preventive care and illnesses; an employee discount program which provides discounts for retail, dining, shopping, travel, tickets and more; an employee assistance program including financial and legal counseling; access to Mecklenburg County fitness and aquatic facilities; paid family leave; tuition reimbursement; a 5% employer match on retirement savings plan contributions and a defined benefit plan for retirement.
 

Work Environment
Works in an office setting with moderate noise

 

Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Disclaimer Statement
This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor’s request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.

Mecklenburg County requires proof of COVID-19 vaccination as a condition of employment for any new Mecklenburg County employees.

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About Mecklenburg County Government

Mecklenburg County was formed in 1762 from the western part of Anson County and the first official governmental action took place in February 1763.

The North Carolina State Constitution approved in 1868 gave the citizens of all counties the right to elect a Board of County Commissioners to govern them.

From 1868 to 1986, Mecklenburg County was governed by a five member board elected at-large. The first seven-member board took office in 1986 and in 1994, the first nine-member Board took office. Six members are elected by districts and three are ​elected at-large.

Elections for the Board are held in November of even-numbered years. The Board takes office on the first Monday in December following the November election. A chairman and vice chairman are elected at the Board's first meeting in December.

The Board's primary responsibilities are to adopt an annual budget, set a property tax rate and establish priorities to address the County's needs, especially in the areas of health, education, welfare and mental health.