The NYC DOHMH has an opening for a Quality Management Specialist who will report to the Director of Care Innovation and Quality Improvement.

This position offers the opportunity to work with partners and participants across the NYC addiction care system as well as other systems that touch substance users. The position will help manage and implement quality improvement initiatives. This position will be the main lead for delivering technical assistance to providers engaged in quality improvement. This position will work closely with our Treatment Initiatives Coordinator in working with programs to bridge the gap between research and practice.

The ideal candidate will have experience delivering health information to provider audiences and some familiarity with addiction services and implementation science.

Under direction from the Director of Care Innovation and Quality Improvement, the Quality Management Specialist will perform the following tasks:

– Research, analyze and evaluate factors impacting racial disparities in the care and treatment of substance use disorders and social determinants of health/recovery capital to support long term recovery.

– Serve as a bridge between subject matter experts and providers through translation of information, data and best practices from the literature individually with providers and through learning collaboratives.

– Support data collection and assist with analysis and evaluation of new initiatives and QI projects.

– Provide technical assistance and support quality improvement (QI) initiatives for providers to adapt and implement best practices (for example, implementation of peer services including developing peer positions, hiring and supervising peers).

– Prepare program reports as required.

– Work closely and coordinate with other units in BADUPCT.


About New York City Department of Health and Mental Hygiene

We're one of the largest public health agencies in the world, serving 8 million New Yorkers from diverse ethnic, cultural and economic backgrounds. With over 200 years of leadership in the field, we're also one of our nation's oldest public health agencies. Our work is broad ranging. You see us in the inspection grades of most every dining establishment, the licenses that dogs both great and small wear in open park spaces, the low to no-cost health clinics in your neighborhoods, and the birth certificates received for newborns. We're also behind the scenes with our disease detectives, investigating suspicious clusters of illnesses. Our epidemiologists, studying the patterns, causes, and effects of health and disease conditions in New York City neighborhoods, shaping its public health policy decisions and preventative healthcare agenda. The challenges we face are many. They range from obesity, diabetes and heart disease to HIV/AIDS, tobacco, addiction and substance abuse, and the threat of bioterrorism. Racial and ethnic health disparities - most notably in underserved communities with limited to no resources - have proven poorer health outcomes. Health inequity is a priority for this agency, and we are making every effort to close the gap. The New York City Health Department is tackling these issues with innovative policies and programs, and getting exceptional results.