Coordinator, Human Resources

Based in Nairobi, Kenya

No Travel Required

Eligible for Work from Almost Anywhere within Kenya

Reports to Manager, HR Systems & Shared Services

Who we are

Population Services International (PSI) is the world’s leading non-profit social marketing organization. We are a diverse group of over 5,000 entrepreneurial development professionals located in over 40 countries committed to making it easier for all people to lead healthier lives and plan the families they desire. PSI is using its global presence and 50+ years of experience to help reimagine healthcare. We are working to shape market systems, shift policy and funding, and strengthen global capacity to better support consumer empowered healthcare.

Join us!

PSI seeks a Coordinator, Human Resources that will perform various administrative duties in support of talent acquisition, talent development, talent systems, operations, workforce development and planning, total rewards and special projects. Provide departmental support for all functions within global HR and may provide logistical or functional support for departmental priorities. This role impacts every part of the employee life cycle while ensuring that the global HR team operates efficiently.


Your contributions

· Provide routine administrative and logistical support for daily operations and project management across all HR functions. May include managing personnel actions, on-boarding and off-boarding coordination, scheduling interviews, monitoring compliance and new hire reporting, file management, coordinating meetings or employee training sessions, and note-taking, also includes managing the various HR mailboxes and answering or escalating routine questions on HR policies and procedures. 35% of the Time

· Provide support for knowledge management activities, including the design of tools and systems for information tracking, creation and maintenance of internal filing systems related to employee records, and administration of online communications site(s). Assist with drafting, editing and coordinating internal and external communications materials. 25% of the Time

· Assist with the daily management of HR systems and technology, which includes data entry, ad-hoc reporting and project support, and providing routine technical support to HR team and employees. Identify, research and resolve routine technical problems of low complexity. May coordinate with external vendors to resolve issues. 25% of the Time

· Provide moderate financial management support, which may include assisting with reconciliations, and re-classing expenses, procurement and payment of consultants, vendors, and other services, and management and reconciliation of team purchasing card. 15% of the Time

Time percentages listed above are not exact. They are estimates and may change. This is also not an exhaustive list of all tasks that an incumbent is expected to perform but is instead a summary of the primary responsibilities and requirements of the job. The incumbent may be asked to perform duties not included above. PSI reserves the right to revise job profiles at any time based on changes to the required job responsibilities.


What are we looking for?

· Bachelor’s Degree (or international equivalent) in a related field preferred.

· At least 1 years of related experience. Equivalent combination of relevant education and experience may be substituted (e.g., Higher National Diploma and 2 years of related experience).

· Excellent customer service skills.

· Proficient in MS Office Suite (Word, Excel, PowerPoint).

· Basic knowledge of HRIS-based software and SharePoint preferred. Able to pick up new technologies and systems quickly.

· Able to proactively identify departmental needs.

· Able to multi-task, prioritize and meet deadlines in ambiguous and rapidly changing environments.

· Excellent communication skills, both verbal and written.

· Excellent organizational and administrative skills, and attention to detail.

· Able to maintain complete confidentiality for sensitive issues and information.

The candidate we hire will embody PSI’s corporate values:

Measurement:You use hard evidence to make decisions and guide your work. You set clear goalposts in advance and explain clearly if you need to move them.
Pragmatism: You’ll strive to deliver the best possible result with the resources available. You won’t be paralyzed by a need to make things perfect.
Honesty:You own your mistakes and are open about your shortcomings – it’s the only way you’ll learn and improve.

Collaboration:You’ll quickly establish a mental map of whom you can rely on for what, on your team, at headquarters, and in our country offices – if you try to do it all yourself, you won’t succeed.
Trust:You accept limits to your sphere of control and give colleagues the benefit of the doubt.
Commitment:You are in it for the long-haul and want to grow with the organization, just like PSI serves its consumers and partners with host-country governments through thick and thin.

References will be required. The successful candidate will be required to pass a background check. Must be authorized to work in Kenya. N.B. PSI will not consider work visa sponsorship for this position.


· Exempt

How to apply:

Interested applicants are encouraged to visit our Career Portal.

PSI is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of actual or perceived race, religion, color, sex, age, national origin, disability, sexual orientation, marital status, personal appearance, matriculation, political affiliation, family status or responsibilities, gender identity or expression, pregnancy, childbirth, related medical conditions or breastfeeding, genetic information, amnesty, veteran, special disabled veteran or uniform service member status or employment status.

Apply Here