Head, Information Security

Based in Washington, DC

Less than 10% international travel

Work From Almost Anywhere Status = Yes

Reports to Project Director, IT Operations

Who we are

Population Services International (PSI) is the world’s leading non-profit social marketing organization. We are a diverse group of over 4,500 entrepreneurial development professionals located in over 35 countries committed to making it easier for all people to lead healthier lives and plan the families they desire. PSI is using its global presence and 50+ years of experience to help reimagine healthcare. We are working to shape market systems, shift policy and funding, and strengthen global capacity to better support consumer empowered healthcare.

Join us!

PSI seeks a Head, Information Security that will lead the implementation and management of Information Security practices and procedures across all PSI’s global offices. Develop, implement, and maintain PSI’s information security strategy, policies, and procedures while also leading a team responsible for performing threat assessments, user training, and systems configurations.


Your contributions

-Help develop PSI’s global information security strategy and lead the team responsible for its implementation. Oversee work planning and track deliverables for information security projects. Allocate resources accordingly and ensure team delivers secure and robust IT solutions aligned with organizational needs. Provide regular status updates to the Director, Global IT Operations. 40% of Time
-Identify opportunities to improve information security, and lead the deployment of new security solutions and processes. 15% of Time
-Oversee all organization-wide risk management, business continuance, and disaster recovery plans, and processes that ensure the security and integrity of PSI’s data, databases, information systems, and technology. Develop disaster recovery and resumption plans for the critical processes and systems that are core to PSI’s continued business operations in the event of a disruption. 10% of Time
-Lead knowledge management activities related to Information Security. Review, implement, update, and document global IT security policies and procedures. Oversee the design and delivery of security awareness trainings to various audiences, including new staff, senior leadership, content administrators and other stakeholders. Oversee the development of other communication materials (videos, news posts, etc.) that drive institutional security awareness. 10% of Time
-Manage relationships with internal and external partners, stakeholders, vendors and third-party service or solutions providers of relevant IT Security services. Build and maintain a strong network with senior leaders across PSI. 10% of Time
-Supervise and develop team members. Ensure team is trained in the latest security awareness skills and remain knowledgeable of any associated protocols, methodologies and procedures. Make recommendations concerning employment, termination, performance evaluations, salary actions, and other personnel actions. Set team and individual goals. Prioritize, organize, delegate, and coordinate the flow of work. Enhance individual employee performance through frequent and timely communication and support. 10% of Time
-Direct responses to network or system intrusions, and oversee the planning and execution of security audits as well as vulnerability and threat assessments to better prevent and detect intrusions. Ensure security gaps and vulnerabilities identified during audits and assessments are resolved. 5% of Time

Time percentages listed above are not exact. They are estimates and may change. This is also not an exhaustive list of all tasks that an incumbent is expected to perform but is instead a summary of the primary responsibilities and requirements of the job. The incumbent may be asked to perform duties not included above. PSI reserves the right to revise job profiles at any time based on changes to the required job responsibilities.


What are we looking for?

-Bachelor’s Degree (or international equivalent) in a relevant field.
-At least 10 years of related experience. Equivalent combination of related education and experience may be substituted.
-At least 5 years of supervisory experience.
-Broad knowledge of information system security and network configuration. Able to secure user accounts, implement role-based access controls, implement authentication methods like multi-factor authentication, and implement identity protection policies and procedures.
-Up-to-date knowledge of software test design and testing methodologies. Broad knowledge of test techniques and compatibility with various software programs.
-Excellent IT project management and system implementation skills. Broad knowledge of medium to large sized SharePoint or Office 365 implementations.
-Broad knowledge of the capacities and administrative functions of the Microsoft 365 Security/Compliance and Azure AD Administration Centers.
-Excellent analytical and problem-solving skills. Able to proactively identify opportunities, diagnose and troubleshoot problems, translate business requirements into technical requirements, and implement client-centered and evidence-based solutions.
-Excellent customer service, relationship building/management and consensus building skills.
-Excellent written and verbal communication skills. French and/or Spanish language skills preferred.
-Demonstrated ability to work in a multi-cultural environment.
-Excellent leadership and staff capacity building skills with the ability to lead diverse, multi-disciplinary teams.
-Proficient in MS Office Suite (Excel, Word, PowerPoint).
-Subject matter expert in leading and project managing IT projects.
-Solid knowledge of international development and health issue best practices and trends, and their impact on IT security.

The candidate we hire will embody PSI’s corporate values:

Measurement:You use hard evidence to make decisions and guide your work. You set clear goalposts in advance and explain clearly if you need to move them.
Pragmatism: You’ll strive to deliver the best possible result with the resources available. You won’t be paralyzed by a need to make things perfect.
Honesty:You own your mistakes and are open about your shortcomings – it’s the only way you’ll learn and improve.
Collaboration:You’ll quickly establish a mental map of whom you can rely on for what, on your team, at headquarters, and in our country offices – if you try to do it all yourself, you won’t succeed.
Trust:You accept limits to your sphere of control and give colleagues the benefit of the doubt.
Commitment:You are in it for the long-haul and want to grow with the organization, just like PSI serves its consumers and partners with host-country governments through thick and thin.

References will be required. The successful candidate will be required to pass a background check. For domestic positions: Must be authorized to work in the United States. N.B. PSI will not consider work visa sponsorship for this position.

PSI has implemented a COVID-19 Vaccine Mandate to provide a hazard free employment and work environment in our commitment to our employees. Candidates offered a position will be required to provide proof of vaccination prior to their start date and their employment will be contingent on this. Candidates needing a medical or religious accommodation should let their recruiter know.

PSI is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of actual or perceived race, religion, color, sex, age, national origin, disability, sexual orientation, marital status, personal appearance, matriculation, political affiliation, family status or responsibilities, gender identity or expression, pregnancy, childbirth, related medical conditions or breastfeeding, genetic information, amnesty, veteran, special disabled veteran or uniform service member status or employment status.

ACCESSIBILITY NOTICE: If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: newhiresupport@psi.org or call (202)785-0072.

Apply Here