Sr. Associate Program Manager

Based in Washington, DC area (preferred)

10-25% international travel

Work From Almost Anywhere Status = eligible

Reports to Program Manager

Who we are

Population Services International (PSI) is the world’s leading non-profit social marketing organization. We are a diverse group of over 4,500 entrepreneurial development professionals located in over 35 countries committed to making it easier for all people to lead healthier lives and plan the families they desire. PSI is using its global presence and 50+ years of experience to help reimagine healthcare. We are working to shape market systems, shift policy and funding, and strengthen global capacity to better support consumer empowered healthcare.

Join us!

The global operations department is home to some of PSI’s most innovative programming, including cutting edge digital health work and social enterprise. The Global Operations program management team supports excellence in program management across a diverse portfolio of programs spanning Central America and Asia. While portfolios are subject to vary, the APM will initially support programs in Central America and Pakistan, working closely with the program management team, departments across PSI headquarters, and field teams to deliver on financial and programmatic goals. We’re a small but mighty team who enjoy working together, delivering with excellence, and removing roadblocks for our colleagues in the field.

PSI seeks a Sr. Associate Program Manager that will Support PSI’s operational excellence and execution of quality and standards by providing wide-ranging operational and project management support to an assigned portfolio of network members, countries, or projects. Work with network member/country project teams, global technical and service departments, and strategic partners to ensure program/project objectives are met and follow donor requirements. Manage the programmatic and financial health of a moderate complexity portfolio of one or more network members and project(s), or components of a network member/country project portfolio. May support training and technical assistance for staff and internal audiences. May also support country, project, or departmental leadership with donor relations. Within a global project or technical team also contribute to the development of technical documents and presentations for internal and external audiences.


Your contributions

Monitor and ensure smooth operational and programmatic implementation and technical quality of a portfolio of global project(s) or network members/countries, including monitoring of workplans and deliverables, and subaward management in coordination with immediate team members, network member or global project team members, and global technical and service departments. Lead donor communications on routine project deliverables for the portfolio with support from supervisor. 35% of the Time

Provide financial management support to department and network member/country project teams, including tracking of project, country, and team budgets, project spend, and review of financial reports. 25% of the Time

Provide support for knowledge management activities, including the design of tools and systems for knowledge management and information tracking, creation and maintenance of internal filing systems, administration of online communications site(s), development of communications materials, and presentations for internal audiences. 15% of the Time

Assist with business development opportunities and project extensions, including strategy and technical proposal development. 15% of the Time

Support onboarding/training of staff on PSI processes and systems. 10% of the Time

Time percentages listed above are not exact. They are estimates and may change. This is also not an exhaustive list of all tasks that an incumbent is expected to perform but is instead a summary of the primary responsibilities and requirements of the job. The incumbent may be asked to perform duties not included above. PSI reserves the right to revise job profiles at any time based on changes to the required job responsibilities.


What are we looking for?

Bachelor’s Degree (or international equivalent) in a related field; Master’s Degree (or international equivalent) in a related field preferred

At least 5 years of relevant work experience. Equivalent combination of relevant education and experience may be substituted.

Knowledge of international development, international donor priorities and/or health areas preferred (such as DFID, USAID, CDC, KFW, corporate and foundation donors).

Excellent written, verbal, and cross-cultural communications skills. Relevant language skills per country and program portfolio.

Skills in Excel, budget management and monitoring, and strong financial acumen.

Excellent organizational skills with special attention to detail and timeliness.

Strong analytical/problem solving skills.

Demonstrated ability to work in a multi-cultural environment.

Ability to manage own time to prioritize diverse workstreams efficiently and effectively.

Ability to work in a fast-paced team environment.

A keen sense of urgency and strong work ethic, positive mindset, and comfort with the ambiguity and pace of a dynamic and bureaucratic environment.

The candidate we hire will embody PSI’s corporate values:

Measurement:You use hard evidence to make decisions and guide your work. You set clear goalposts in advance and explain clearly if you need to move them.
Pragmatism: You’ll strive to deliver the best possible result with the resources available. You won’t be paralyzed by a need to make things perfect.
Honesty:You own your mistakes and are open about your shortcomings – it’s the only way you’ll learn and improve.
Collaboration:You’ll quickly establish a mental map of whom you can rely on for what, on your team, at headquarters, and in our country offices – if you try to do it all yourself, you won’t succeed.
Trust:You accept limits to your sphere of control and give colleagues the benefit of the doubt.
Commitment:You are in it for the long-haul and want to grow with the organization, just like PSI serves its consumers and partners with host-country governments through thick and thin.

References will be required. The successful candidate will be required to pass a background check. For domestic

positions: Must be authorized to work in the United States. N.B. PSI will not consider work visa sponsorship for this position.

PSI is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of actual or perceived race, religion, color, sex, age, national origin, disability, sexual orientation, marital status, personal appearance, matriculation, political affiliation, family status or responsibilities, gender identity or expression, pregnancy, childbirth, related medical conditions or breastfeeding, genetic information, amnesty, veteran, special disabled veteran or uniform service member status or employment status.

ACCESSIBILITY NOTICE: If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: newhiresupport@psi.org or call (202)785-0072.

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