Senior Associate, Total Rewards

Based in DC/WFAA Eligible

Travel: If WFAA/Remote, occasional travel to the office required

Work From Almost Anywhere Status = WFAA US Eligible

Reports to Benefits Manager

Who we are

Population Services International (PSI) is the world’s leading non-profit social marketing organization. We are a diverse group of over 4,500 entrepreneurial development professionals located in over 35 countries committed to making it easier for all people to lead healthier lives and plan the families they desire. PSI is using its global presence and 50+ years of experience to help reimagine healthcare. We are working to shape market systems, shift policy and funding, and strengthen global capacity to better support consumer empowered healthcare.

Join us!

PSI’s Human Resources Department is the organization’s cultivator of talent experience, employee development, and total rewards. We constantly focus on nurturing a positive employer brand both externally and internally with prospective candidates and in PSI colleagues’ minds and hearts. We’re responsible for people – everything from recruitment, onboarding, benefits, compensation, performance management and career growth. Our customer centric team balances bringing the fun while keeping it real to achieve our ultimate purpose of finding the best people and keeping them by creating an environment where they thrive and do their best.

Reporting to the Benefits Manager, the Senior Associate of Total Rewards will support the Domestic & International Benefits, Global Mobility, Performance Management, and Systems.


Your contributions

-Work closely with the Manager, Benefits to administer employee benefits programs, including but not limited to group health and COBRA, flexible spending accounts, dental and vision, accident and disability, life insurance, retirement, wellness, leave management and ad hoc projects as assigned. Managing the benefit inbox and assist employees and various stake holders on eligibility and enrollment. 20% of Time
-Recommend, implement, and maintain benefit programs which includes and is not limited to content creation and online benefit site management, company-wide communications, work designation/delegation, trainings and event management, platform or integration set-up, budget management and invoicing, IRS and ACA compliance (wellness incentives), reporting, and vendor management. 20% of Time
-Lead and manage Workers’ Compensation, Visa, ADA, FMLA, Disability, and ISOS cases. 20% of Time
-Work closely with the Head of Total Rewards on Global Mobility which includes and is not limited to ad hoc projects, TOP reporting, TOP amendments, housing data pulls and invoicing, HRIS allowance data updates, and auditing of SSR countries annually. This also includes the tax equalization policy education and communication with employees and processing of refunds/repayments. 15% of Time
-Work closely with the Senior Project Manager, HR & Analytics on merit and promotion administration, communication, and trainings. Manage the submission of data for the external Compensation and Benefits surveys. 15% of Time
-Work closely with the Manager, HR Systems & Shared Services on ad hoc projects, system maintenance, and WFAA compliance. Training and oversight of HR Coordinator and HR Associate in benefit billing, unemployment claims, benefit HRIS entry, third-party administrator’s vendor interface files troubleshooting, third party file uploads, benefit audits and payroll items. 10% of Time

Time percentages listed above are not exact. They are estimates and may change. This is also not an exhaustive list of all tasks that an incumbent is expected to perform but is instead a summary of the primary responsibilities and requirements of the job. The incumbent may be asked to perform duties not included above. PSI reserves the right to revise job profiles at any time based on changes to the required job responsibilities.


What are we looking for?

-Bachelor’s Degree (or international equivalent) in a related field
-At least 5 years of related experience. Equivalent combination of relevant education and experience may be substituted.
-Solid knowledge of benefits trends and regulations, including but not limited to the Health Insurance Portability and Accountability Act (HIPAA), the Consolidated Omnibus Budget Reconciliation Act (COBRA), the Americans with Disabilities Act (ADA), and the Family and Medical Leave Act (FMLA).
-Solid knowledge of retirement plans including 403(b) and 401(a) plans.
-Proficient in MS Office Suite (Word, Excel, PowerPoint). Knowledge of HRIS-based software and SharePoint preferred. Able to pick up new technologies and systems quickly.
-Excellent customer service skills.
-Able to proactively identify departmental needs & propose solutions.
-Able to multi-task and meet deadlines in ambiguous and rapidly changing environments.
-Excellent verbal and written communication skills.
-Excellent organizational and administrative skills, and attention to detail.
-Able to maintain complete confidentiality for sensitive issues and information.

The candidate we hire will embody PSI’s corporate values:

Measurement:You use hard evidence to make decisions and guide your work. You set clear goalposts in advance and explain clearly if you need to move them.
Pragmatism: You’ll strive to deliver the best possible result with the resources available. You won’t be paralyzed by a need to make things perfect.
Honesty:You own your mistakes and are open about your shortcomings – it’s the only way you’ll learn and improve.
Collaboration:You’ll quickly establish a mental map of whom you can rely on for what, on your team, at headquarters, and in our country offices – if you try to do it all yourself, you won’t succeed.
Trust:You accept limits to your sphere of control and give colleagues the benefit of the doubt.
Commitment:You are in it for the long-haul and want to grow with the organization, just like PSI serves its consumers and partners with host-country governments through thick and thin.

References will be required. The successful candidate will be required to pass a background check. For domestic positions: Must be authorized to work in the United States. N.B. PSI will not consider work visa sponsorship for this position subject to legal eligibility requirements.

PSI has implemented a COVID-19 Vaccine Mandate to provide a hazard free employment and work environment in our commitment to our employees. Candidates offered a position will be required to provide proof of vaccination prior to their start date and their employment will be contingent on this. Candidates needing a medical or religious accommodation should let their recruiter know.

PSI is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of actual or perceived race, religion, color, sex, age, national origin, disability, sexual orientation, marital status, personal appearance, matriculation, political affiliation, family status or responsibilities, gender identity or expression, pregnancy, childbirth, related medical conditions or breastfeeding, genetic information, amnesty, veteran, special disabled veteran or uniform service member status or employment status.

ACCESSIBILITY NOTICE: If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: newhiresupport@psi.org or call (202)785-0072.

Apply Here