Company Overview:

With an annual budget of $2.3 billion and more than 6,000 employees throughout the five boroughs, the New York City Department of Health and Mental Hygiene (NYC DOHMH) is one of the largest public health agencies in the world, serving 8 million New Yorkers from diverse ethnic and cultural backgrounds. We’re tackling a broad range of public health issues with innovative policies and programs and getting exceptional results, but our work is never finished. The breadth of our innovative programs provides the widest range of choices for every member of our team.

Since January 2020, DOHMH has been fighting the COVID-19 pandemic- activities include but are not limited to: surveillance & epidemiological investigations; lab testing; engaging and providing guidance to healthcare partners; ensuring the safety & health of responders; providing timely and accurate information to the public; promoting the emotional health of New Yorkers and coordinating citywide COVID-19 vaccine administration. With grant funds from  the Centers for Disease Control and Prevention (CDC), DOHMH is undertaking a new initiative to establish, expand, train, and sustain the public health workforce to support jurisdictional COVID-19 prevention, preparedness, response, and recovery initiatives over 2 years.

The selected candidate will be an employee of Public Health Solutions, a nonprofit organization which is the fiscal and administrative manager of the grant but will work be supervised by DOHMH.  This is a grant-funded position ending June 30, 2023.

Division Overview:

The Office of External Affairs is comprised of the government and community relations, marketing, publications, language access, media, public affairs, customer support, and administration units. OEA communicates with City Hall, city agencies, elected officials and other external stakeholders about the Health Department’s priorities and projects. Our mission is to advocate for and promote the Health Department’s wide range of initiatives and accomplishments and share the agency’s goals for the future.

Bureau Overview:

Housed within the Office of External Affairs, the Bureau of Community Affairs is responsible for channeling public health information to and from elected officials, community-based organizations, community boards, and the general public. As the point person on all public facing outreach initiatives, the Community Liaison provides conceptual and grassroots level support to programs by planning and executing community outreach plans.  The Community Liaison will help the Department maintain good relationships with elected officials, community boards, civic organizations, and other stakeholders by responding quickly and accurately to request for information, organizing speakers for community events, problem solving and informing members of the Department initiatives.  The Liaison will also actively participate in agency emergency preparedness and response work bearing upon public health emergencies and emergencies that have a public health component, specific to ongoing COVID-19 outreach efforts and other emergencies such as communicable disease threats, outbreaks and pandemics, extreme weather, explosions, and fire, and cyber-attack.

Job Description:

Assist with day to day operations as it relates to addressing city-wide quality of life concerns in direct correlation with the NYC Covid recovery efforts. Lead agency coordination of walkthroughs and information gathering sessions with elected, community boards, community-based organizations, dignitaries, and international groups. Staff will report directly to the Executive Director of Community Affairs

Duties and Responsibilities:

  • Build and maintain relationships with community stakeholders from select geographic communities to provide subject matter expertise, support, and direct community engagement in response to the COVID-19 pandemic
  • Engage with local community groups throughout the city to inform and support existing local COVID-19 strategies
  • Respond in a timely, concise, and intelligible fashion to inquiries from local elected, community stakeholders and the general public.
  • Attend and represent the Department at town halls, public meetings and other community events in response to ongoing COVID-19 efforts, day to day operations and public health emergencies.
  • Disseminate public health information to community stakeholders.
  • Provide staffing and supporting role to the Public Information Officer (PIO) during public health emergency activations.
  • Participate in public health emergency trainings.
  • Coordinate logistics for the convening of public forums with other city agencies and community stakeholders
  • Liaise with community groups to provide information on resources and public health guidelines/protocols.
  • Special projects as assigned by the Executive Director of Community Affairs


  • A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above
  • Excellent communication (verbal & written) and interpersonal skills.
  • Ability to communicate complex message clearly and simply to diverse New York City audiences
  • Available to work after hours, weekends, and during emergencies as needed
  • Salary: $65,000.00

Additional Desired Qualities:

  • Experience with stakeholder engagement and project management.
  • Proficiency in languages other than English is a plus
  • Positive attitude and team oriented
  • Strong analytical skills and ability to manage and report complex information.
  • Desire to grow professionally, develop new skills and willingness to work outside of comfort zone.
  • Experience working with the public health sector and coordinating projects involving multiple stakeholders.
  • Ability to prioritize and work in fast-paced environment with hard deadlines.
  • Fluency in Microsoft Word, Excel, Outlook, and PowerPoint.

Additional Information:

  • This is a temporary grant-funded position ending June 30, 2022.
  • This individual must reside in the tri-state area (NY, NJ, CT) by their confirmed start date.
  • Preference may be given to individuals residing in New York City (5 boroughs) or surrounding New York State counties.
  • This individual will be expected to work non-business hours during emergencies.

NOTE:  All applicants must comply with PHS’ vaccination policy.  Effective October 1, 2021, employees will be required to provide verification that they are fully vaccinated against COVID-19 (with an FDA-authorized vaccine).

PHS is proud to be an equal opportunity employer and encourages applications from women, people of color, persons with disabilities, lesbian, gay, bisexual and transgender individuals, and veterans.

About Public Health Solutions

Health disparities among New Yorkers are large, persistent and increasing. Public Health Solutions (PHS) exists to change that trajectory and support vulnerable New York City families in achieving optimal health and building pathways to reach their potential.

As the largest public health nonprofit serving New York City, we improve health outcomes and help communities thrive by providing services directly to vulnerable low-income families, supporting community-based organizations through our long-standing public-private partnerships, and bridging the gap between healthcare and community services. We focus on a wide range of public health issues including food and nutrition, health insurance, maternal and child health, sexual and reproductive health, tobacco control, and HIV/AIDS. To learn more about our work, please visit