Overview

DIVISION/PROGRAM DESCRIPTION:

With an annual budget of $2.3 billion and more than 6,000 employees throughout the five boroughs, the New York City Department of Health, and Mental Hygiene (NYC DOHMH) is one of the largest public health agencies in the world, serving 8 million New Yorkers from diverse ethnic and cultural backgrounds. We’re tackling a broad range of public health issues with innovative policies and programs and getting exceptional results, but our work is never finished. The breadth of our innovative programs provides the widest range of choices for every member of our team.

Since January 2020, DOHMH has been fighting the COVID-19 pandemic.  Activities include but are not limited to surveillance & epidemiological investigations; lab testing; engaging and providing guidance to healthcare partners; ensuring the safety & health of responders; providing timely and accurate information to the public; promoting the emotional health of New Yorkers and coordinating citywide COVID-19 vaccine administration.

NYC DOHMH’s Office of Emergency Preparedness and Response (OEPR) was created to promote DOHMH’s and NYC’s ability to prevent, prepare for, respond to, and recover from health emergencies. OEPR coordinates agency- and healthcare system-wide emergency planning, exercises and training, evaluation, information sharing, operations and logistics and coordination with healthcare partners, community stakeholders, City, State and Federal partners. OEPR’s work focuses on promoting and protecting public health through emergency preparedness and response; and recognizes that social inequities negatively impact our efforts to maintain and improve the health of NYC during and after a disaster. With these inequities in mind, OEPR is also working to improve its application of a social justice and racial equity lens to its emergency preparedness and response work. OEPR’s efforts to combat the harmful effects of systemic injustices on communities focuses on working towards the most equitable post-disaster public health outcomes possible.

The Healthcare System Readiness Unit within the Bureau of Healthcare and Community Readiness (BHCR) plans and implements NYC’s programming dedicated to supporting the City’s healthcare system in responding safely and effectively to emergencies. This includes development and management of the NYC Health Care Coalition (NYCHCC) and members, ensuring that their activities contribute to advancing goals and mission. This Unit is also actively involved in contributing to the critical Citywide health and medical planning and response efforts, working with an array of partners and ensuring that the DOHMH Incident Command System (ICS) Healthcare Systems Support Branch (HSSB) is prepared to respond to public health impacts of emergencies.

DOHMH plays a key role in building emergency preparedness and response capabilities in the NYC healthcare systems via the NYC Health Care Coalition that brings together healthcare organizations including hospital systems, healthcare associations, borough coalitions and network health systems to lead 24 healthcare preparedness coalitions.  DOHMH continually works to establish and promote national best practices to protect NYC’s residents and help facilities prepare for, respond to, and recover from large scale emergencies.

JOB DESCRIPTION:

DUTIES WILL INCLUDE BUT NOT LIMITED TO: –

Leadership:

Under the guidance of the Senior Director of Healthcare Coalition Planning and Programs, develop and manage the New York City’s Health Care Coalition Hospital Preparedness Program (HPP) contract(s) for 8 healthcare network systems, 14 acute care facilities and 5 borough-based coalitions resulting in continued growth of coalition preparedness and response capabilities.
Communicate with contracted vendors and other stakeholders to ensure all project/contract deliverables and activities are aligned with contract agreements, strategic plans, goals and objectives; troubleshoot any challenges to completing deliverables or achieving these goals and objectives; conduct routine meetings with vendors to review status of deliverables.
Work collaboratively with NYC DOHMH and with local, state, and federal stakeholders to share the direction and progress of the NYC Health Care Coalition initiatives in support of broader healthcare delivery systems in preparedness and recovery.
Project / Contract Management:

Develop scopes of work, project plans, and requests for proposals to support preparedness activities for the healthcare network systems, acute care facilities and borough-based coalitions, ensuring alignment with the National Hospital Preparedness Program capabilities and requirements.
Monitor deliverables across contracts for the healthcare network systems, acute care facilities and borough-based coalitions, evaluating and reviewing deliverables for accuracy and timeless of submission. Maintaining high-performance, analyzing trends, and identifying opportunities for improvements.
Fiscally manage contracts, tracking budget expenditures e.g., uploading program deliverables into Salesforce (i.e., DOHMH Contract Monitoring database.).
Provide deliverable status reports to vendors and stakeholders; apprise the Senior Director of Healthcare Coalition Planning and Programs of issues requiring escalation and resolution to maintain progress of spend rates on a timely basis.
Stakeholder Engagement & Communications

Establish and maintain strong relationships; update contact list for the hospital’s Emergency Preparedness Coordinators (EPC), Executive Leadership and the overall NYC Health Care Coalition database and listserv to support citywide response objectives and situational awareness.
Serve as liaison for vendors, and other stakeholders, managing the stakeholder relations within Healthcare System Readiness unit.
Provide coordination/logistics for coalitions’ meetings, and events, including the Leadership Council Meetings and Emergency Preparedness Symposia.
Support accurate reporting of the Quality Performance Report (QPR) and goals setting measures for the Unit.
Manage the development of guidance materials and templates to support programmatic work for the NYCHCC.
Provide logistic and technical oversight to ensure successful, productive meetings (i.e., NYC Health Care Coalition meetings), webinars and/or training and exercises, including development and distribution of agendas, facilitating conference calls and webinars, and development of presentations, as needed
Provide overall management of the NYC Health Care Coalition website, coordinate with vendor and Healthcare System Readiness unit to maintain and update content on website.
Identify and promote promising / best practices among coalition members’ program deliverables by drafting manuscripts and/or developing posters for state, regional or national preparedness conferences.
Administrative and Other Duties, as assigned:

Participate in the Division’s Racial Equity and Social Justice initiatives.
Additionally, performs other duties as required, including participation in training, drills and exercises.
Supervise staff responsible for managing New York City Health Care Coalition Preparedness Program contracts.
Serve as a proxy to lead unit for the Healthcare Systems Planning and Program Director in their absence.
QUALIFICATIONS:

Previous experience working in fields related to clinical healthcare delivery, healthcare administration, healthcare operations, public health, emergency management, emergency medical services, homeland security or a related specialized area for 3+ years.
Capacity and willingness to learn public health emergency management.
The ideal candidate for this position must be a pro-active and self-motivated individual with the ability to work in teams and in a highly dynamic environment with multiple stakeholders and timelines.
Salary -$80,000
ADDITIONAL DESIRED QUALITIES/PREFERRED SKILLS:

Completion of FEMA IS-100, 200, 700, and 800
Knowledge of Emergency Preparedness and Response
Experience with stakeholder engagement and project management.
Certification as Project Management Professional (PMP) or certification in Emergency Management (CEM), public health (CPH), or other related certification
Excellent communication and presentation skill (verbal & written) and interpersonal skills.
Strong analytical skills and ability to manage and report complex information.
Experience with data collection, analysis, and interpretation.
Desire to grow professionally, develop new skills and willingness to work outside of comfort zone.
Experience working with the public health sector and coordinating projects involving multiple stakeholders.
Ability to prioritize and work in fast-paced environment with hard deadlines.
Experience working with the healthcare sector and/or community groups
Be a decision maker using good judgment
Ability to prioritize and work in a fast-paced environment with hard deadlines
Fluency in Microsoft Office suite, specifically Word, Excel and PowerPoint
Creative problem-solver
Additional Information:

Preference may be given to individuals residing in New York City (5 boroughs) or surrounding New York State counties.
This individual will be expected to work non-business hours during emergencies.
NOTE:  All applicants must comply with PHS’ vaccination policy.  Effective October 1, 2021, employees will be required to provide verification that they are fully vaccinated against COVID-19 (with an FDA-authorized vaccine).

PHS is proud to be an equal opportunity employer and encourages applications from women, people of color, persons with disabilities, lesbian, gay, bisexual and transgender individuals, and veterans.

About Public Health Solutions

Health disparities among New Yorkers are large, persistent and increasing. Public Health Solutions (PHS) exists to change that trajectory and support New Yorkers and their families in achieving optimal health and building pathways to reach their potential. As the largest public health nonprofit serving New York City, we improve health outcomes and help communities thrive by providing services directly to low-income families, supporting community-based organizations through our long-standing public-private partnerships, and bridging the gap between healthcare and community services. We focus on a wide range of public health issues including food and nutrition, health insurance, maternal and child health, sexual and reproductive health, tobacco control, and HIV/AIDS. Learn more about our work at healthsolutions.org.