Company overview
With an annual budget of $2.3 billion and more than 6,000 employees throughout the five boroughs, the New York City Department of Health and Mental Hygiene (NYC DOHMH) is one of the largest public health agencies in the world, serving 8 million New Yorkers from diverse ethnic and cultural backgrounds. We’re tackling a broad range of public health issues with innovative policies and programs and getting exceptional results, but our work is never finished. The breadth of our innovative programs provides the widest range of choices for every member of our team.

Since January 2020, DOHMH has been fighting the COVID-19 pandemic- activities include but are not limited to surveillance & epidemiological investigations; lab testing; engaging and providing guidance to healthcare partners; ensuring the safety & health of responders; providing timely and accurate information to the public; promoting the emotional health of New Yorkers and coordinating citywide COVID-19 vaccine administration. With grant funds from the Centers for Disease Control and Prevention (CDC), DOHMH is undertaking a new initiative to establish, expand, train, and sustain the public health workforce to support jurisdictional COVID-19 prevention, preparedness, response, and recovery initiatives over 2 years.

The selected candidate will be an employee of Public Health Solutions, a nonprofit organization which is the fiscal and administrative manager of the grant but will work be supervised by DOHMH.  This is a grant-funded position ending June 30, 2023.

The Division of Administration ensures that the Agency’s programs have the critical resources required to protect and promote the health of all New Yorkers. We work closely with every division of the Agency to plan and implement their programs and promote an equitable, inclusive and healthy workplace. The Division is comprised of the ​Bureau of Human Resources and Labor Relations; the Bureau of Facilities Planning, which includes space planning, leasing and lease management, construction and renovation projects, fleet and transportation services; the Bureau of Operations, which is in charge of operating the 25 Agency-owned buildings and includes the Health Police and Plant Operations; the Office of Clinical Quality Management and Improvement which monitors New York State requirements for the Agency’s Article 28 clinics and Article 36 programs and includes the Employee Health Program; the Office of Health and Safety; the Equal Employment Opportunity Office and the Agency’s Worksite Wellness program.

The Bureau of Human Resources and Labor Relations provides effective human resource management by developing and implementing policies, programs, and services in support of the values, vision and mission of the agency. We attract, hire, and develop quality staff to provide an array of public health and mental health services and develop and manage Human Resource Information Systems to better streamline our transactional and reporting capabilities. We are committed to fostering an environment that promotes diversity, equity, civility, and respect.

Job description:

DOHMH has an opening for a Training Generalist in the Office of Training and Professional Development (OTPD).   The unit’s mission is to empower employees by providing them with training and educational resources to help them learn essential skills and enhance existing skills to make it possible for them succeed on the job. OTPD provides employees with training, education and informational resources that help them qualify for career advancement opportunities. The Training Generalist will be responsible for training a diverse work force across all levels who are representative of, and have language competence for, the local communities they serve. This position will support all new hires related to COVID-19 and staff that will serve in underserved community.

Specifically, the Training Generalist will:

Support over 10 Divisions, collaborate with them to create specific tailored training for their staff related to COVID-19 response.
Collaborate with the training team with the coordination, development and delivery of agency wide training and staff development programs.
Conduct training related research including but not limited to training trends, best practices and presentation formats.
Support Senior Trainers to:Identify, examine, and assess the training needs within DOHMH
Conduct training for employees for specific jobs.
Educate trainees on skills such as computer applications, policies and procedures, customer service and serving diverse community.
Co-lead the unit’s curriculum development and training facilitation and co-lead e-learning program development.
Conduct meetings and presentations on learning materials when necessary.
Assist employees in the process of improving or enhancing their existing skills and aligning them with next steps in their career.
Develop and disseminate pre and post training surveys using more advance platform- Survey Gizmo, to create and summarize data for reporting.  Collect feedback from employees regarding the effectiveness of several training methods.

A baccalaureate degree from an accredited college.
Previous experience working in fields related to Training and Professional Development for minimum 5 years.

Capacity and willingness to learn Agency specific applications.
The ideal candidate for this position must be a pro-active and self-motivated individual with the ability to work in teams and in a highly dynamic environment with multiple stakeholders and timelines.
Experience with stakeholder engagement and project management.
Excellent communication (verbal & written) and interpersonal skills.
Strong analytical skills and ability to manage and report complex information.
Desire to grow professionally, develop new skills and willingness to work outside of comfort zone.
Experience working with the public health sector and coordinating projects involving multiple stakeholders.
Ability to prioritize and work in fast-paced environment with hard deadlines.
Fluency in Microsoft Word, Excel, Outlook, and PowerPoint.
Additional Information

This is a temporary grant-funded position ending June 30, 2023.
This individual must reside in the tri-state area (NY, NJ, CT) by their confirmed start date.
Preference may be given to individuals residing in New York City (5 boroughs) or surrounding New York State counties.
This individual will be expected to work non-business hours during emergencies.
NOTE:  All applicants must comply with PHS’ vaccination policy.  Effective October 1, 2021, employees will be required to provide verification that they are fully vaccinated against COVID-19 (with an FDA-authorized vaccine).

PHS is proud to be an equal opportunity employer and encourages applications from women, people of color, persons with disabilities, lesbian, gay, bisexual, and transgender individuals, and veterans.

About Public Health Solutions

Health disparities among New Yorkers are large, persistent and increasing. Public Health Solutions (PHS) exists to change that trajectory and support vulnerable New York City families in achieving optimal health and building pathways to reach their potential.

As the largest public health nonprofit serving New York City, we improve health outcomes and help communities thrive by providing services directly to vulnerable low-income families, supporting community-based organizations through our long-standing public-private partnerships, and bridging the gap between healthcare and community services. We focus on a wide range of public health issues including food and nutrition, health insurance, maternal and child health, sexual and reproductive health, tobacco control, and HIV/AIDS. To learn more about our work, please visit healthsolutions.org.