Company Overview:
With an annual budget of $2.3 billion and more than 6,000 employees throughout the five boroughs, the New York City Department of Health and Mental Hygiene (NYC DOHMH) is one of the largest public health agencies in the world, serving 8 million New Yorkers from diverse ethnic and cultural backgrounds. We’re tackling a broad range of public health issues with innovative policies and programs and getting exceptional results, but our work is never finished. The breadth of our innovative programs provides the widest range of choices for every member of our team.

Since January 2020, DOHMH has been fighting the COVID-19 pandemic- activities include but are not limited to: surveillance & epidemiological investigations; lab testing; engaging and providing guidance to healthcare partners; ensuring the safety & health of responders; providing timely and accurate information to the public; promoting the emotional health of New Yorkers and coordinating citywide COVID-19 vaccine administration. With grant funds from the Centers for Disease Control and Prevention (CDC), DOHMH is undertaking a new initiative to establish, expand, train, and sustain the public health workforce to support jurisdictional COVID-19 prevention, preparedness, response, and recovery initiatives over 2 years.

The selected candidate will be an employee of Public Health Solutions, a nonprofit organization which is the fiscal and administrative manager of the grant but will work be supervised by DOHMH. This is a grant-funded position ending June 30, 2023.

Program Description:
The Office of Emergency Preparedness and Response (OEPR) promotes DOHMH’s and NYC’s ability to prepare for, respond to, and recover from health emergencies through the coordination of agency-wide emergency preparedness planning, training and exercises and through regular engagement with communities as well as city, state and federal partners. OEPR envisions a healthy, resilient city in which all New Yorkers are able to achieve and maintain optimal and equitable health outcomes before, during, and after emergencies. OEPR’s work recognizes the social inequities that can negatively impact our efforts to maintain and improve the health of New Yorkers during and after a disaster. OEPR works to improve its application of a social justice and racial equity lens to its emergency preparedness and response work to ensure the most equitable post-disaster public health outcomes possible.

The Bureau of Agency Preparedness and Response (BAPR) oversees the development of agency response plans and protocols, training and exercises across the agency, and maintaining citywide situational awareness. DOHMH’s current Continuity of Operations Plan centers around a selected number of predefined essential services (documented in the Essential Services Glossary) that must continue during an emergency- this includes legally mandated services and critical public health services, as well as ensures compliance with federal, state and city regulations and legal requirements. Throughout the COVID-19 response, it was critical that DOHMH ensured continuity of essential services at scaled levels and facilitated widespread knowledge of impacts and guidance related to those impacts, given the long duration of the emergency.

Summary of Position:
DOHMH has an opening for a Continuity Evaluation Coordinator. Reporting to the Continuity of Operations Planner, this position will work in collaboration with Divisional COOP Coordinators and be responsible for designing and developing continuity of operations reporting and data management tools. These tools will provide oversight, coordination, and technical assistance for monitoring and prioritizing agency programs, services and functions during the ongoing COVID-19 response and inform continuity planning for future pandemics.

Specifically, the Continuity Evaluation Coordinator will:
• Create and design continuity of operations reporting and data management tool for the ongoing COVID-19 response.
• Support efforts to analyze, evaluate, and document impacts from the COVID-19 response to inform updates to DOHMH’s continuity of operations plan.
• Develop a mechanism to capture feedback for internal improvement in ongoing and future continuity of service delivery.
• Document continuity planning gaps noted from the COVID-19 response and identify recommendations for improvement in various continuity planning areas, including program prioritization, communication, technology and resilience.
• Summarize and disseminate evaluation findings and recommended improvements for internal audiences.
• Collaborate with internal stakeholders to identify and resolve ongoing continuity gaps and implement feasible and flexible solutions.

Qualifications and Requirements:
• 1. Master’s degree from an accredited college in emergency management, public health, disaster management, emergency preparedness/administration, public administration, or related field and one (1) year of satisfactory full-time professional experience in one or a combination of the following area(s): emergency preparedness planning/management, emergency medical services, fire or public safety, law-enforcement, homeland security, public health, mental health, environmental/occupational health and safety or a related specialized area; or
• 2. A baccalaureate degree from an accredited college and two (2) years of satisfactory full-time professional experience in one of the areas described in “1” above; or
• 3. A satisfactory equivalent combination of education and experience. However, all candidates must have a minimum of one (1) year of satisfactory full-time professional experience in one of the areas described in “1” above.

Preferred Skills:
• Strong writing skills including basic writing (grammar, punctuation, spelling, vocabulary), technical writing (protocols, procedures), and succinct and effective summarization.
• Project management skills including time management, project workplan development, problem-solving, decision-making, planning, conceptual analysis, and the ability to delegate effectively.
• Strong interpersonal skills including verbal and written communication, emotional intelligence, and the ability to summarize key points and connect project themes for an executive audience.
• Pro-active and self-motivated individual with the ability to work in teams and in a highly dynamic and fast-paced environment with multiple stakeholders, timelines, and hard deadlines.
• Fluency in Microsoft Word, Excel, Outlook, and PowerPoint.
• This individual must reside in the tri-state area (NY, NJ, CT) by their confirmed start date.
• Preference may be given to individuals residing in New York City (5 boroughs) or surrounding New York State counties.                                                              • This individual will be expected to work non-business hours during emergencies.
• This is a temporary grant-funded position ending June 30, 2023.

NOTE: All applicants must comply with PHS’ vaccination policy. Effective October 1, 2021, employees will be required to provide verification that they are fully vaccinated against COVID-19 (with an FDA-authorized vaccine).

PHS is proud to be an equal opportunity employer and encourages applications from women, people of color, persons with disabilities, lesbian, gay, bisexual and transgender individuals, and veterans.

About Public Health Solutions

Health disparities among New Yorkers are large, persistent and increasing. Public Health Solutions (PHS) exists to change that trajectory and support New Yorkers and their families in achieving optimal health and building pathways to reach their potential. As the largest public health nonprofit serving New York City, we improve health outcomes and help communities thrive by providing services directly to low-income families, supporting community-based organizations through our long-standing public-private partnerships, and bridging the gap between healthcare and community services. We focus on a wide range of public health issues including food and nutrition, health insurance, maternal and child health, sexual and reproductive health, tobacco control, and HIV/AIDS. Learn more about our work at