Company Overview

NYC Emergency Management (NYCEM) helps New Yorkers before, during, and after emergencies through preparedness, education, and response. NYCEM is responsible for coordinating citywide emergency planning and response for all types and scales of emergencies. We are staffed by more than 250 dedicated professionals with diverse backgrounds and areas of expertise, including individuals assigned from other City agencies.

Since January 2020, NYCEM has helped coordinate the City’s response to the COVID-19 pandemic through its Emergency Operations Center (EOC). The EOC is the central location for senior officials from City, state, and federal agencies, as well as other entities, to coordinate response efforts, centralize decision making, gather and disseminate information, and allocate and deploy resources during a large-scale incident. In addition to managing the EOC, NYCEM pandemic activities included, but are not limited to, healthcare facility and personnel surge; resource request coordination; emergency food delivery; vaccine distribution; fatality management operations; cascading impact planning; and citywide situation reporting and analytics.

The selected candidate will be an employee of Public Health Solutions, a nonprofit organization which is the fiscal and administrative manager of the grant but will work be supervised by NYCEM.  This is a grant-funded position ending June 30, 2023.

Program Description
NYCEM’s Office of Strategic Operations (OSO) manages high-priority, large-scale initiatives that improve the City’s preparedness for and response to emergencies. OSO is responsible for leading analytic efforts following citywide emergencies and identifying innovative solutions to strengthen the City’s response posture through new idea generation.

The Strategy, Evaluation, and Analytics Unit is responsible for strategic planning; producing high-impact visualizations to assess agency- and citywide operations; and evaluating the City’s response to large-scale incidents, such as Hurricane Ida (2021) and the 36th Street Transit Shooting (2022). The Unit also leads the development of comprehensive After-Action Reports (AAR) and Improvement Plans (IP), documenting strengths and areas of improvement as well as recommendations and works to track the implementation of these recommendations.

The COVID-19 pandemic overwhelmed jurisdictions around the world with cascading (and simultaneous) public health, social, economic impacts, and deepened existing structural inequities. Due to the wide-ranging scope and scale of the pandemic response, all levels of government have a responsibility to evaluate their emergency preparedness and response strategies. A thorough review of NYC’s COVID-19 response to identify best practices, strengths, and areas for future improvement will better position our City to handle large-scale emergencies in the future and provide valuable insight to improve the readiness of jurisdictions nationally and internationally.

Position Summary
Reporting to the Monitoring and Evaluation Program Manager, the COVID-19 Evaluation Project Coordinator will be responsible for overall project management to support evaluation of the citywide COVID-19 response, in collaboration with stakeholders from DOHMH, NYCEM, NYC Health + Hospitals, and the Mayor’s Office of Operations. At DOHMH, this position will report to the Director of Evaluation. At NYCEM, this position.

Specifically, the COVID-19 Evaluation Project Coordinator will:

  • Provide project management support for citywide COVID-19 evaluation efforts, including development and maintenance of project workplan/timeline, associated tracking of deliverables/ milestones, and document management.
  • Support collection of COVID-19 response data through various methodologies, including surveys and facilitated discussions/interviews.
  • Assist with document development and review, including coordination with key stakeholders to obtain relevant information and feedback.
  • Conduct administrative tasks, including but not limited to scheduling meetings, developing agendas and other meeting materials, taking notes and sending follow up tasks/action items.
  • Serve as counterpart to and coordinate closely with NYC Department of Health (DOHMH)) COVID-19 Evaluation Project Coordinator.

Qualifications and Experience:

The ideal candidate for this position must be a pro-active and self-motivated individual with the ability to work in teams and in a highly dynamic environment with multiple stakeholders and timelines.

  • BS/MS degree in Homeland Security, Emergency Management, Public Health, and/or Public Administration.
  • Previous experience working in fields related to emergency management, public health, evaluation, project management and/or public administration for 1-5 years.
  • Strong writing skills including basic writing (grammar, punctuation, spelling, vocabulary), technical writing (protocols, procedures), and succinct and effective summarization.
  • Strong project management skills including project workplan development, time management, problem-solving, and planning.
  • Fluency in Microsoft Word, Excel, Outlook, and PowerPoint.

Additional Desired Qualities

  • Experience with HSEEP and Incident Command System (ICS).
  • Excellent communication (verbal & written) and interpersonal skills.
  • Strong analytical skills and ability to manage and report complex information.
  • Experience with data collection, analysis, and interpretation.
  • Experience working with the public health sector and coordinating projects involving multiple stakeholders.
  • Ability to prioritize and work in fast-paced environment with hard deadlines.
  • Capacity and willingness to learn evaluation, analysis, and facilitation.
  • Desire to grow professionally, develop new skills and willingness to work outside of comfort zone.

Additional Information:

  • This is a temporary grant-funded position ending June 30, 2023.
  • This individual must reside in the tri-state area (NY, NJ, CT) by their confirmed start date.
  • Preference may be given to individuals residing in New York City (5 boroughs) or surrounding New York State counties.
  • This individual may be expected to work non-business hours during emergencies.

NOTE:  All applicants must comply with PHS’ vaccination policy.  Effective October 1, 2021, employees will be required to provide verification that they are fully vaccinated against COVID-19 (with an FDA-authorized vaccine).

PHS is proud to be an equal opportunity employer and encourages applications from women, people of color, persons with disabilities, lesbian, gay, bisexual and transgender individuals, and veterans.

About Public Health Solutions

Health disparities among New Yorkers are large, persistent and increasing. Public Health Solutions (PHS) exists to change that trajectory and support New Yorkers and their families in achieving optimal health and building pathways to reach their potential. As the largest public health nonprofit serving New York City, we improve health outcomes and help communities thrive by providing services directly to low-income families, supporting community-based organizations through our long-standing public-private partnerships, and bridging the gap between healthcare and community services. We focus on a wide range of public health issues including food and nutrition, health insurance, maternal and child health, sexual and reproductive health, tobacco control, and HIV/AIDS. Learn more about our work at