Company Overview:

With an annual budget of $2.3 billion and more than 6,000 employees throughout the five boroughs, the New York City Department of Health and Mental Hygiene (NYC DOHMH) is one of the largest public health agencies in the world, serving 8 million New Yorkers from diverse ethnic and cultural backgrounds. We’re tackling a broad range of public health issues with innovative policies and programs and getting exceptional results, but our work is never finished. The breadth of our innovative programs provides the widest range of choices for every member of our team.

Since January 2020, DOHMH has been fighting the COVID-19 pandemic- activities include but are not limited to: surveillance & epidemiological investigations; lab testing; engaging and providing guidance to healthcare partners; ensuring the safety & health of responders; providing timely and accurate information to the public; promoting the emotional health of New Yorkers and coordinating citywide COVID-19 vaccine administration. With grant funds from the Centers for Disease Control and Prevention (CDC), DOHMH is undertaking a new initiative to establish, expand, train, and sustain the public health workforce to support jurisdictional COVID-19 prevention, preparedness, response, and recovery initiatives over 2 years.

The selected candidate will be an employee of Public Health Solutions, a nonprofit organization which is the fiscal and administrative manager of the grant but will work be supervised by DOHMH.  This is a grant-funded position ending June 30, 2023

Program Description:

DOHMH’s Division of Family and Child Health (FCH) is charged with the creation and oversight of programs, policies, services, and environments that support physical and socio-emotional health, and promote primary and reproductive health services, health equity, social justice, safety and well-being for New York City families and children. FCH’s vision is that every child, woman, and family recognize their power and is given the opportunity to reach their full health and developmental potential. We encourage qualified applicants with demonstrated commitment to social justice, particularly racial, gender, and LGBTQ equity to apply.

The Return to School Situation Room is a multi-agency effort to ensure the safe reopening of schools during the COVID-19 pandemic.  The Situation Room is a resource to principals and other public-school staff that receives reports of COVID-19 test results, confirms those results, creates policies and gives guidance about whether a classroom, school, building, etc. should close as a result of one or more COVID-19 cases in a school.  Information about cases related to schools (people who are a part of the school community) is collected, evaluated, compared, researched, and followed up on.  Staff work closely with the Surveillance Epidemiology team at the DOHMH to review cases related to Department of Education (DOE) facilities that range from programs for pre-K to those for adult learners, as well as sports programming held on campus.

The Situation Room contributes to the agency’s goal of utilizing data advocacy and policy for action and plays an important role in the safe reopening of our schools and city. During the past two school years, the Situation Room has been responsible for receiving all potential COVID-19 cases in DOE facilities and efficiently responding to ensure the safety of all students and staff. DOHMH is responsible for looking up results in systems and using other means to obtain and verify lab results, to disposition a case, which helps determine if a school or classroom needs to be closed.

Summary of Position:

DOHMH has openings for six (6) Situation Room Case Investigators to conduct communicable disease case surveillance and epidemiological investigation activities for public schools, as well as cluster and outbreak investigations.

Specifically, the Situation Room Case Investigators will:

  • Conduct reportable disease case investigations.
  • Conduct outbreak investigations.
  • Perform electronic health record review and abstractions.
  • Conduct patient and provider interviews.
  • Conduct telephone triage.
  • Provide patient and public education.
  • Conduct case and contact management.
  • Conduct contact tracing.
  • Perform data collection and analysis.
  • Evaluate risk factors or high-risk transmission settings.

Qualifications and Requirements:

  • (a) a master’s degree from a regionally accredited or New York State-registered college or university in epidemiology, or in public health with a concentration in epidemiology, or a health related field with a minimum of six credits in epidemiology and six additional credits in epidemiology or biostatistics; or
  • (b) a bachelor’s degree or higher from a regionally accredited or New York State-registered college or university and two years experience conducting data collection, analysis and reporting in support of surveillance and epidemiologic investigations; or
  • (c) a bachelor’s degree or higher from a regionally accredited or New York State-registered college or university and one year of experience conducting data collection, analysis and reporting in support of surveillance and epidemiologic investigations and successful completion of a principles of epidemiology course for health professionals given by the Centers for Disease Control, U.S. Public Health Service.

Preferred Skills:

  • Knowledge of communicable disease surveillance and epidemiologic investigations,
  • Experience with structured interviews and medical terminology.
  • Experience conducting electronic health record reviews.
  • Comfortable discussing sensitive topics including high risk behaviors, sexual activity and drug use.
  • Experience working with healthcare providers.
  • Strong organizational and time management skills.
  • Excellent communication (verbal & written) and interpersonal skills.
  • Ability to prioritize and work in fast-paced environment with hard deadlines.
  • Experience with Microsoft Word, Excel, Outlook, and PowerPoint.
  • This is a temporary grant-funded position ending June 30, 2023.
  • Preference may be given to individuals residing in New York City (5 boroughs) or surrounding New York State counties.
  • This individual will be expected to work non-business hours during emergencies.

NOTE:  All applicants must comply with PHS’ vaccination policy.  Effective October 1, 2021, employees will be required to provide verification that they are fully vaccinated against COVID-19 (with an FDA-authorized vaccine).

PHS is proud to be an equal opportunity employer and encourages applications from women, people of color, persons with disabilities, lesbian, gay, bisexual and transgender individuals, and veterans.

About Public Health Solutions

Health disparities among New Yorkers are large, persistent and increasing. Public Health Solutions (PHS) exists to change that trajectory and support vulnerable New York City families in achieving optimal health and building pathways to reach their potential.

As the largest public health nonprofit serving New York City, we improve health outcomes and help communities thrive by providing services directly to vulnerable low-income families, supporting community-based organizations through our long-standing public-private partnerships, and bridging the gap between healthcare and community services. We focus on a wide range of public health issues including food and nutrition, health insurance, maternal and child health, sexual and reproductive health, tobacco control, and HIV/AIDS. To learn more about our work, please visit