The Richmond City Health District (RCHD) is looking for a bilingual, self-motivated Office Services Assistant (OSA) to work in the medical records department. The OSA will independently perform a variety of complex program support duties, which will require interpretation and judgment in application of policies and procedures. Other position responsibilities will include: retrieving and filing medical records for clinics and medical personnel, filing, faxing, entering encounters for community based events, answering telephones for clinical services, scheduling appointments, providing Customer Service over the phone, and archiving labs, medical records and other related medical correspondence. This position will also provide language support in our vital records and environmental health departments.