COVID-19

Overview

Are you interested in making a noticeable impact in the local and global fight against COVID-19? The Contact Tracer is an entry level public health professional responsible for identifying and contacting individuals who may have come in contact with persons recently diagnosed with an infectious disease associated with an outbreak or pandemic.

The incumbent is responsible for gathering details about each contact of an ill individual (case) identified during the course of a public health case investigation. Information collected for each contact includes, but is not limited to: basic demographics, potential exposures to known case(s), current health status (including an assessment for current symptoms consistent with illness), and screening for membership in a high risk group (e.g., healthcare workers, residents of congregate care settings).

Contact tracers provide education about the disease, deliver guidance on minimizing the risk of potential transmission from the contact to others in the event the contact become ill, and explain the necessity for the contact to quarantine responsibly in order to reduce the risk of transmission of illness to others. The contact tracer also details specific processes for contacts to conduct health monitoring, and refers contacts for testing according to established protocols.

Contact tracers collaborate with Epidemiologists and Health Educators by providing up to date data from contact tracing calls. The employee follows established policies and procedures for all contact tracing functions and activities.

Core Duties:

1. Interviewing & Data Collection

·Calls newly diagnosed patients and contacts of newly diagnosed patients to gather information and inform contacts of potential exposure.

·Communicates with contacts in a professional, empathetic, and culturally sensitive manner.

·Collects and records information on demographics, current symptoms, current health status, and possible high-risk settings into Contact Tracing/Contact Information Management system.

2. Health Education

·Provides contacts with approved information about state quarantine procedures, and if appropriate, refers them to testing according to protocol.

·Following established procedures and/or script, incumbent will inform contacts about the importance of quarantine and what to do if symptoms develop.

·Provides contacts with relevant healthcare resources as appropriate.

3. Data Entry & Maintenance

· Utilizes established database(s) to identify newly diagnosed patients and contacts for tracing efforts.

· Inputs data collected (i.e. symptoms, contacts, etc.) into database and assures database is kept up to date

-Provides data from Contact Tracing efforts and calls to Epidemiologists and/or Health Educators as necessary.

**Pay rate will be established upon selection**

**Remote work options available; however, there may be a need to report to a Health District in your area**

**Positions available in all regions of Virginia:

1. Western Region (Lenowisco, Alleghany/Roanoke, Mt. Rogers, Cumberland Plateau, New River)

2. Piedmont Region (Central Virginia, Martinsville, Danville, Farmville, Southside Virginia)

3. Central Region (Richmond and surrounding areas to include Northern Neck and Middle Peninsula)

4. Northern Region (Alexandria, Loudoun, Lord Fairfax, Prince William, Central Shenandoah)

5. Coastal Region (Peninsula/Hampton, Western Tidewater, Portsmouth, Norfolk, Chesapeake, Virginia Beach, Eastern Shore)

About Virginia Department of Health

If you are interested in a fulfilling, community-centric career, then an opportunity working in public health at the Virginia Department of Health (VDH) is the perfect place! Our dedicated staff of roughly 4,000 individuals work hard everyday in support of our mission to protect the health and promote the well-being of all people in Virginia. We want YOU to help us make Virginia the healthiest state in the nation!